Blogs
A Future For Dell?
At its core, Dell has always been about customization. We tell Dell what we want from our hardware, and Dell delivers. In the company’s heyday in the late 1990s, its direct-to-consumer retail strategy—which put the right products in the right hands quickly and affordably—was... More →
The Operations Room
What price Wi-Fi?
When I was in grad school in the early 90s, it was a big deal when the business school installed a mess of new pay phones — directly addressing a bottleneck that frustrated MBA students trying to contact would-be employers. Now, of course, that seems awfully quaint. But there is an interesting point of comparison […]
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Building Strong Brands
Angelina Jolie’s Smart Decision
This week Angelina Jolie announced that she had preventative mastectomy surgery to reduce her risk of breast cancer. People are debating her decision to have the surgery. Most seem be fully supporting the move. She clearly made a smart decision in announcing it as she did; Angelina Jolie dramatically enhanced her personal brand. By proactively […]
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Most Recent
Initiatives
Topics
Accounting
Pinpointing the Value in CSR
The unexpected link between CSR spending and financial performance
Managing Managers’ Reputations
How managers’ concern for their reputations influences their disclosure of earnings forecasts
More than Risk Management
Non-hedging derivatives broadly used, but also broaden risks
Operations
Whipping the Supply Line into Shape
New insight into the bullwhip effect
Buying and Selling Seasonal Goods
Decoding the dual dilemmas faced by customers and retailers
Outsourcing Contracts in Service Industries
A new model reveals a surprisingly simple pricing scheme for outsourced service contracts