July 2008

Cultural Intelligence in Global Teams
Modern organizations operate in a thoroughly global environment. Not only do they buy and sell goods and services in several national markets, but they also hire individuals from a variety of cultures. As a result, culturally heterogeneous teams frequently determine strategy, undertake planning, carry out research, and perform other complex tasks for organizations.

Maddy Janssens

Jeanne M. Brett

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April 2007

A Choreographer's Cues
On the cross-cultural negotiations stage, the players are similarly challenged to converge despite strong differences in behavior and communication style. In "The Negotiation Dance: Time, Culture, and Behavioral Sequences in Negotiation," Kellogg School Professor Jeanne Brett (with Professor Wendi Adair of Cornell University) presents the intricate patterns of international negotiation, providing insights designed to encourage sure-footedness. "Negotiating cross culturally presents many challenges," says the DeWitt W. Buchanan Jr. Professor of Dispute Resolution, who joined Kellogg in 1976, "but one of the most important is how people communicate information about their preferences and priorities."

Wendi L. Adair

Jeanne M. Brett