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Policy

AI Has Entered the Court. Is This Changing Umpires’ Calls?

The Hawk-Eye review system in professional tennis has made umpires more accurate in many cases—but not all.

Marketing

The Future of Targeted Advertising in a Cookie-less World

Apple’s and Google’s responses to regulatory shifts may end up squeezing out small online retailers.

person reaching for a package on a pantry shelf
Finance & Accounting

The Hedge Fund in Your Pantry

Many households utilize excess cash to support shopping habits that generate high financial returns.

Man paints outside of factory with green paint on a roller.
Finance & Accounting

Do Green Bonds Actually Lead to Rosy Returns?

And are the companies that issue them truly addressing climate issues? New research investigates.

artist at easel with shadowy figure behind them pointing at them
Organizations

Why Artists Are Punished More Harshly Than Scientists for the Same Misconduct

It’s tough to separate the artist from the art, a new study finds—but easier to separate the scientist from the science.

Immigrants spread across America
Policy

The Truth about U.S. Immigration

It is possible both to maximize the benefits of immigration and still maintain border security and support workers in sectors that immigrants may enter.

four people at a table with a domino game
Strategy

What Game Theory Can Teach Us about RICO Prosecutions

“If you’re on trial with 17 other people, the fear that somebody else will confess becomes much more realistic.”

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Careers

The Path to the Boardroom Can Be Opaque. Here’s a Roadmap.

An expert offers 6 tips for becoming board-ready.

Humanizing the U.S.–China Relationship

Escalating tensions between U.S. and Chinese governments make preserving in-person interactions between ordinary Chinese and Americans even more important.

Finance & Accounting

What Would a Capital One–Discover Deal Really Mean?

A financial expert considers the acquisition’s potential impact on credit-card networks, merchants, and consumers.

Marketing

When Persuading a Group, Beware the Allure of Consensus

We tend to favor strategies that win broad-but-weak support over narrow-but-strong support—and this preference can lead us astray.

Marketing

How to Grow in a Multichannel World

As e-commerce continues to expand, companies need to adapt their channel strategies to stay relevant. A marketing expert offers guidance for reaching customers.

Economics

When New Technology Arrives, Who Wins and Who Loses?

For tools that assist but don’t replace workers, novices benefit, while experienced employees take a hit.

Politics & Elections

How Trolls Poison Political Discussions for Everyone Else

Online political debate isn’t inherently toxic, a new study of Reddit commenters finds. Instead, it becomes toxic because of the kind of commenters who opt in.

Economics

How to Award Contracts When You’re Concerned about Quality

You want a good price, but you don’t want lousy workmanship. What’s a buyer to do?

Finance & Accounting

The Dos and Don’ts of Regulating AI

How can governments capitalize on AI’s benefits while minimizing its dangers? New research examines several policies—and identifies a promising approach.

Policy

What’s at Stake in the UFC Antitrust Case?

The outcome of the mixed-martial-arts saga could have wide-ranging implications for the future of global sports entertainment.

Organizations

Organizations Are Complex. Complexity Science Can Help Us Understand Them.

You can’t study the behavior of a flock by looking at individual birds. It’s time to bring that holistic approach to the social sciences, too.

Healthcare

What Happens When We Give Doctors an AI Assistant?

Machine-learning systems can improve physicians’ accuracy at diagnosing dermatological diseases. But even with AI assistance, physicians struggle to close the accuracy gap between light- and dark-skinned patients.

Latest Podcast Episodes

Leadership

Podcast: What’s It Take to Get on a Board, Anyway?

It’s not like applying for a job. On this episode of The Insightful Leader, an expert demystifies the process.

Leadership

Podcast: AI Is a Tool. How Do We Want to Use It?

Generative AI is like “a hammer looking for a nail.” On this episode of The Insightful Leader: we have to decide what the nail should be.

Leadership

Podcast: Need to Make a Point? Tell a Good Story.

Plus: more leadership advice in this episode of The Insightful Leader’s “Ask Insight” series.

Marketing

Podcast: Need Product Inspiration? Meet Your Customer in the Wild.

On this episode of The Insightful Leader: a consumer anthropologist takes us behind the scenes as she interviews a “pet parent.”

Organizations

How Will AI Reshape Our World? It’s Really Up to Us.

We need to be proactive to ensure AI supports—rather than supplants—human priorities.

Business leaders pass a baton in a relay race
Organizations

4 Tips for Managing the Succession Challenge

Generational transitions can be bumpy for family firms. They can also be an opportunity to grow.

Man sitting thinking
Economics

Why Are So Many Young Chinese Depressed?

It’s not just the economic slowdown. The country’s education system and social policies have created a disillusioned generation.

people walking through a lively urban shopping district
Social Impact

Community Revitalization Is Hard to Get Right. Here’s How It Can Succeed.

“The basic amenities people want are pretty universal, but every community has its own priorities and ideals.”

credit card putting pressure on a small business
Finance & Accounting

Who Pays for All Those Generous Credit-Card Rewards?

A new study investigates where this “free” money is coming from—and why credit-card companies are so keen to dole it out.

apartment building with national flags displayed
Finance & Accounting

How Should Global Cities Manage an Influx of Wealthy Foreign Residents?

In an age of remote work, the trend will only continue. So how can governments take advantage of the benefits while mitigating the harms?

computer screen with scale measuring advertisement effectiveness
Marketing

Here’s a Cost-Effective Way to Tell If Your Digital Ads Are Working

Running even a small number of experiments can reveal a lot, a new study finds.

Businessman leaps up steps.
Organizations

Take 5: What Does It Take to Make a Small Business Work?

The challenges are big. So are the opportunities.

Editor’s Picks

Leader using AI for personalized marketing.
Innovation

Not Sure Where to Start with Your AI Strategy? Here Are 3 Steps

Companies across the economy are harnessing AI for a variety of functions in their businesses, with some further along in their strategies than others.

figure under streetlight
Strategy

Investing Over-the-Counter—and Under the Radar

In most markets, buyers and sellers benefit from soliciting many offers. New research shows why the opposite is true for OTC traders.

entrepreneur pitches to venture capitalists
Entrepreneurship

Preparing for an Investor Meeting? Here’s How to Position Your Startup

An entrepreneurship expert—and longtime investor—offers advice for making your company attractive, whether the market is hot or cold.

person shopping, looking at price tags
Marketing

A Better Way to Measure Customers’ Willingness to Pay

Determining what customers will spend on your product is one of marketing’s oldest challenges. But “current methods don’t consider context and competition the way they should.”

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woman pushing a shopping cart
Marketing

5 Mindsets That Drive Consumer Behavior

“Fixed” and “growth” aren’t the only mindsets out there. A Kellogg marketing professor explains the surprising ways that our mental states can influence what we buy.

Office furniture shaped into a frowning face
Finance & Accounting

How Much Do Job Vacancies Hurt a Company’s Bottom Line?

Quite a bit, a new study shows—and large organizations aren’t immune to the toll on both sales and profits.

Organizations

Yoga Classes? On-Site Childcare? Firms Just Outside the Fortune 500 Work Hard to Attract Talent.

To compete with their prestigious peers, these organizations invest more in employees, research shows.

Economics

The Long Tail of China’s Zero-COVID Policy

As the costs of China’s pandemic experience are tallied, younger generations are confronting a disconcerting new reality.

Social Impact

Take 5: The Psychology of Charitable Giving

What makes us give? Research reveals the surprising factors that shape our generosity.

Marketing

The Surprising Role of … Surprise … in Hypocrisy

What makes a choice seem hypocritical? New research finds that unexpectedness is an important factor.

Marketing

3 Priorities for Today’s Marketing Leaders

A roundtable of experts weighs in on trends and challenges in a time of radical industry shifts.

Finance & Accounting

Crypto Had a Brutal Year. What Comes Next?

“There’s definitely more caution now, which might not be a bad thing.”

Social Impact

The Big Trade-off at the Heart of Generative AI

Tools like ChatGPT can improve efficiency at the individual level—but could lead to large societal problems.

Finance & Accounting

When Your Savings Account Is Also a Lottery Ticket

Prize-linked savings accounts can be more enticing to customers than interest rates—and banks like them, too.

Finance & Accounting

In a Warming U.S., Smaller Manufacturers Are Feeling the Heat

Smaller firms struggle in the face of temperature shocks, while larger ones are less affected—a trend that is driving industry consolidation.

Organizations

How Have Social Stereotypes Changed over the Last Century?

The words people associate with different social groups have shifted, but the underlying beliefs may be more stubborn.

Economics

How to Award Contracts When You’re Concerned about Quality

You want a good price, but you don’t want lousy workmanship. What’s a buyer to do?

Healthcare

Video: Understanding America’s Prescription Drug Market

A healthcare economist answers questions about pharmaceutical innovation, costs, and more.

Finance & Accounting

The Dos and Don’ts of Regulating AI

How can governments capitalize on AI’s benefits while minimizing its dangers? New research examines several policies—and identifies a promising approach.

two lawyer stand in an MMA octagon
Policy

What’s at Stake in the UFC Antitrust Case?

The outcome of the mixed-martial-arts saga could have wide-ranging implications for the future of global sports entertainment.

Data Analytics

Podcast: Can Complexity Science Help Us Understand Organizations?

On this episode of The Insightful Leader: From climate change to neuroscience, this new approach is reshaping how we study complicated systems.

Organizations

Organizations Are Complex. Complexity Science Can Help Us Understand Them.

You can’t study the behavior of a flock by looking at individual birds. It’s time to bring that holistic approach to the social sciences, too.

Healthcare

What Happens When We Give Doctors an AI Assistant?

Machine-learning systems can improve physicians’ accuracy at diagnosing dermatological diseases. But even with AI assistance, physicians struggle to close the accuracy gap between light- and dark-skinned patients.

Podcast: The Complicated Promise of ESG

On this episode of The Insightful Leader: Are companies as socially responsible as they claim? And how much should investors care?

Organizations

Could Remote Work Hurt On-the-Job Learning?

We are more likely to learn from our collaborators when we are in close proximity to them, a new study finds.

Organizations

Are Whistleblowers Seen as Heroes or Snitches? It Depends.

Reporting workplace misconduct often requires choosing between morality and loyalty. New research explores how that trade-off is viewed by others.

Gilded age bureaucrat holding items on his desk as train passes outside window
Economics

How the Railroad Laid the Tracks for Modern Government

Technologies that allowed federal officials to monitor workers from afar played a key role in the emergence of the bureaucratic state.

person preparing for a speech like a boxer in mirror with trainer
Leadership

Want to Connect with Your Audience? Stop Trying to Impress Them

Good ideas and technical expertise alone won’t cut it. An expert offers four tips on giving a great presentation.

Social Impact

What’s Behind the Rush to Join an Internet Pile-on?

A new study investigates the reputational rewards of publicly condemning others before getting the whole story.

Finance & Accounting

ESG Risks Can Lurk in Supply Chains, Too

Most companies know little of their suppliers’ ESG practices. But negative incidents can sway stock prices—and investors should take note.

Organizations

How Will AI Reshape Our World? It’s Really Up to Us.

We need to be proactive to ensure AI supports—rather than supplants—human priorities.

Podcast: How Should You Present Yourself at Work?

Be yourself! No, not like that. On this episode of The Insightful Leader, we help you navigate the competing advice about how much to share and hold back.

Organizations

4 Tips for Managing the Succession Challenge

Generational transitions can be bumpy for family firms. They can also be an opportunity to grow.

Economics

Why Are So Many Young Chinese Depressed?

It’s not just the economic slowdown. The country’s education system and social policies have created a disillusioned generation.

people walking through a lively urban shopping district
Social Impact

Community Revitalization Is Hard to Get Right. Here’s How It Can Succeed.

“The basic amenities people want are pretty universal, but every community has its own priorities and ideals.”

Finance & Accounting

Who Pays for All Those Generous Credit-Card Rewards?

A new study investigates where this “free” money is coming from—and why credit-card companies are so keen to dole it out.

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