Business Insights
Data Analytics Entrepreneurship Finance & Accounting Innovation Marketing Operations Organizations Strategy
August 1, 2025
When AI Thinks Too Much Like a Human
Generative AI models are susceptible to the same errors that humans make when interpreting statistical results.
Blakeley B. McShane, David Gal and Adam Duhachek
July 1, 2025
Knock Knock. Who’s There? Generative AI.
Learning that a joke, a story, or art came from AI boosts our confidence in our creativity.
Taly Reich and Jacob D. Teeny
June 1, 2025
No Credit History? No Problem.
A new type of score looks at people’s shopping behaviors and utility payments to determine their eligibility for loans and credit cards.
Jung Youn Lee, Joonhyuk Yang and Eric T. Anderson
May 1, 2025
Meet Mr. Treadmill, Your Workout Buddy
Need some extra motivation to reach your fitness goals? Anthropomorphizing objects can help, new research shows.
Lili Wang and Rima Touré-Tillery
March 1, 2025
Does Satire Soften the Blow of Criticism?
Quite the opposite, in fact, even if it comes in the form of humorous memes, videos, or headlines.
Hooria Jazaieri and Derek D. Rucker
February 1, 2025
Customers Will Pay More for Products That Feature Diversity in Ads
When an ad features people of different ages, races, genders, or nationalities, consumers believe the brand offers greater variety and is more creative.
Uzma Khan, Saetbyeol Kim, Suwon Choi and Aparna Labroo
January 1, 2025
How a Weak Sense of Self Encourages Bad Behavior
“When people don’t know who they are, they think their moral actions don’t really reflect who they are.”
Jane Jiaqian Wang and Rima Touré-Tillery
November 1, 2024
It Literally Pays to Love Your Work
When products or services are also a labor of love, customers perceive them as more valuable—and are willing to pay more.
Anna Paley, Robert W. Smith, Jacob D. Teeny and Daniel M. Zane
September 1, 2024
How the Right Price Promotion Can Nudge Kids to Choose Healthier Foods
“It shows that kids are sensitive to prices.”
Szu-chi Huang, Michal Maimaran and Daniella Kupor
August 27, 2024
How a Growing South Asian Diaspora Is Changing Retail
From Whole Foods to Patel Brothers, U.S. retailers are adapting to the group’s unique spending power.
Srinivas K. Reddy and Birju Shah
August 8, 2024
A Troubling Trend in Nonprofit Branding
When nonprofit organizations rebrand themselves, inspiration may not be the answer.
Timothy Calkins
August 1, 2024
Beware the “Bad-Influencer Effect”
Content creators’ self-indulgent posts may get “likes” on social media, but research shows they might not lead to more enduring connections.
Jessica Gamlin and Rima Touré-Tillery
July 3, 2024
Want Your Kids to Choose Healthy Foods? Here Are Some Research-Backed Tips.
First, stop demanding that they choose healthy foods!
Michal Maimaran
July 1, 2024
Gen AI Can Tailor Ads to Our Personalities—and They’re Pretty Persuasive
“The effects are probably only likely to get stronger as time persists.”
Sandra Matz, Jacob D. Teeny, Sumer S. Vaid, Heinrich Peters and Moran Cerf
June 18, 2024
3 Ways AI Can Support Your Marketing Team
From providing insight into your customers to amplifying human creativity, generative AI is here to help.
Jacob D. Teeny
June 1, 2024
How to Talk About What You Do (without Being Boring)
The key is not to say too much—or too little. Here are some exercises to get you started.
Craig Wortmann
June 1, 2024
It’s Painful to Spend Money—Unless It’s a Refund
New research shows why it feels different to spend the money we get back after returning a product.
Ata Jami
May 14, 2024
Video-Game Companies Are Spending Big on Sponsored Streams. Are They Getting Their Money’s Worth?
Probably not—with a few notable exceptions.
Yufeng Huang and Ilya Morozov
May 1, 2024
The Clues to Creditworthiness Hiding in Your Grocery Cart
Grocery habits—like buying mortadella beef or scheduling regular shopping trips—can be as useful as credit scores at predicting who will reliably repay loans.
Jung Youn Lee, Joonhyuk Yang and Eric T. Anderson
May 1, 2024
Are Your Individual Contributors Feeling Isolated?
A lot of employees could benefit from a structured “lab” setting to inspire meaningful collaboration.
Florian Zettelmeyer
Add Insight to your inbox.
This website uses cookies and similar technologies to analyze and optimize site usage. By continuing to use our websites, you consent to this. For more information, please read our Privacy Statement.
The Insightful Leader
June 12, 2025 · 15:55 minutes
May 27, 2025 · 18:40 minutes
