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Operations

How the Pandemic Will (and Won’t) Change Companies’ Operations

From stocking grocery store shelves to pricing plane tickets, here’s what to expect.

hands holding up COVID vaccination cards
Operations

One Healthcare System’s Race to Distribute the COVID-19 Vaccine

A chief medical officer and a supply-chain expert discuss the nuances of the rollout.

Operations

2 Ways to Improve Rideshares for Drivers and Customers

Research suggests there are ways to reduce costs and emissions, as well as help customers get picked up more quickly.

Operations

Are “Menu Costs” Messing Up Your Supply Chain?

When it’s cheaper to change product prices, companies benefit—and so do their suppliers, new research shows.

Organizations

One Way to Create Better Workplace Incentives and Protocols: Codesign Them with Your Employees

New practices are more likely to be embraced if they aren’t dictated from the top.

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supply chains stretch across the globe
Operations

The Coronavirus Has Upended Supply Chains. Here’s How Companies Can Prepare for the Next Disruption.

There are strategies that both large and small companies can implement to make their manufacturing more agile.

A transparent supply chain is generally a good thing. But there are drawbacks to keep in mind.
Podcast Operations

Podcast: The (Surprisingly Muddy) Case for Transparency

Economists prize sharing information. On this episode of The Insightful Leader, we ask if that’s always the right move.

Short-term delivery contracts are making transportation an increasingly flexible resource.
Operations

As Supply Chains Move Faster, Businesses Have an Opportunity to Cut Shipping Costs

How companies can make the most out of information gleaned during the delivery window.

Operations

How a Change to Food Inspectors’ Schedules Can Make Our Food Safer

Yes, they try to be objective. But seemingly small quirks in their schedules can affect their judgement.

Strategy

Take 5: How to Increase Your Office's Productivity

Research-backed tips for improving workflows and discouraging slacking.

Operations

Podcast: How Do Those Valentine’s Day Roses End Up in Your Bouquet? It’s Complicated.

Millions of blooms. Two continents. One day. And a very busy airport.

Operations

What’s the Best Way to Learn a New Skill—by Doing or by Viewing?

An analysis of eBay coders shows that studying a colleague’s work can pay off. Just be careful whose shoulder you’re looking over.

Operations

There’s a Better Way to Manage Your Inventory

Using data from a drug-store chain, a new model finds opportunities to prevent shortages and boost profits.

Operations

Attention Passengers: Your Next Flight Will Likely Arrive Early. Here’s Why.

The reason has less to do with planes and airport logistics than a strategic move by airlines.

Operations

There’s a Better Way to Manage Your Inventory

Using data from a drug-store chain, a new model finds opportunities to prevent shortages and boost profits.

Operations

Attention Passengers: Your Next Flight Will Likely Arrive Early. Here’s Why.

The reason has less to do with planes and airport logistics than a strategic move by airlines.

Operations

A Counterintuitive Way to Keep Shelves Stocked and Prices Down

New research suggests how to improve supply-chain efficiency and avoid “inventory runs.”

Operations

Here’s a Better Way to Schedule Surgeries

A new tool could drive savings of 20 percent while still keeping surgeons happy.

Operations

How “Speed Factories” Help Companies Adapt to Capricious Consumers

For certain trendy products, these local but expensive plants can be a smart investment.

Data Analytics

To Get the Most from Data Analytics, Reward Intellectual Curiosity Across Your Company

Don’t relegate big data to sales and marketing. Let it permeate the culture.

Operations

How Much Does It Cost to Manufacture Overseas Versus at Home?

A new tool helps companies calculate whether to offshore, manufacture locally, or dual source.

Operations

What Makes an Online Flash Sale Successful?

When ratings and reviews aren’t enough, showing that a deal is popular can convince others to buy.

Operations

How to Predict Demand for Your New Product

Relying on manager expertise and market research may not be enough.

Policy

What Volkswagen’s Emissions Scandal Can Teach Us about Why Companies Cheat

Tighter standards may backfire in industries with fierce competition.

Operations

From Long Checkout Lines to Departure Gate Chaos, Can Companies Reduce Holiday Hassles?

An operations professor explores better ways to form queues, ride escalators, and deliver packages.

Operations

Is There a Better Way to Allocate Organs to Transplant Patients?

Two ideas for changing a system where people linger on waitlists while kidneys spoil.

Operations

How Offering a Ship-to-Store Option Comes at a Cost

It delights customers, but managing inventory becomes more complicated.

Operations

Can Going Big on Eco-friendly Practices Really Pay Off?

The case for doing even more than swapping out lightbulbs.

Data AnalyticsStrategy

How Open Data Is Changing Chicago

A Q&A with Chicago’s chief data officer about the power of big data.

Strategy

Video: To Build Trust with Customers, Show That You Are in It for the Long Haul

A researcher and a trusted CEO share tips to boost loyalty.

Economics

Podcast: What Happens When Employees Are Poached?

How poaching benefits companies and industries, and how you can make yourself more poachable.

Operations

Going Green Can Be Good for the Bottom Line

Sustainable operations and greater growth can go hand in hand.

Leadership

Podcast: Get the Most from Your Newest Team Members

Onboarding advice for organizations big and small.