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Policy

The Business Case for Comprehensive Immigration Reform

Two economists propose a bipartisan immigration overhaul, with an eye towards the future of the labor force.

Corporate directors with certain backgrounds and experiences exert greater influence over a company's strategic direction.
Organizations

What Makes a Corporate Board Member Most Influential?

New research explores what it takes for directors to drive big-picture strategic change at a company.

Organizations

Numeric Performance Reviews Can Be Biased Against Women

The ten-point scale favors men in some situations. But a simple change to the rating system can level the playing field.

Organizations

Most Employees Retaliate If They’re Slighted at Work

Here’s how managers can break the cycle of office conflict.

Organizations

How Family Businesses Can Adapt for the Next Generation

Five tips for staying relevant—and successful—as an “enterprising family.”

Leadership

For Teams, What Matters More: Raw Talent or a History of Success Together?

A study of professional sports teams suggests that one factor is clearly more important, but the best teams combine them both.

Innovation

Take 5: How to Adapt to Changes in Your Industry

In many businesses, change is the only constant. Are you prepared?

when do relative incentives work to motivate employees
Organizations

Making Employees Compete for Rewards Can Motivate Them—or It Can Backfire

When employees care about each other, rewarding group performance may be the better strategy.

Leadership

Video: Two Leaders Explain How They Overcame Trust Deficits in Their Organizations

“A high trust culture is absolutely essential to deliver high performance.”

Organizations

Is It Too Hot to Help Out?

Why the thermostat may be the key to better customer service.

Promoting employee as motivation
Strategy

When Picking the Wrong Person for the Job Is the Right Move

Sometimes building credible relationships with your employees and suppliers is more important than finding the “perfect” fit.

Organizations

Take 5: How Power Dynamics Shape Our Behavior

Power—or the lack of it—impacts everything from snack choices to economic growth.

Careers

Video: How Trust Takes Us Out of Our Comfort Zone

The more trusting the relationship, the more you have to gain—or lose.

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Entrepreneurship

Uber and Airbnb Outpaced Regulators by Becoming Indispensable. Parking App Haystack Met a Very Different Fate.

The startup had a popular business model and positive press. Its founder explains why it still failed.

Social standing affects the level of empathy in an office.
Organizations

Take 5: Cultivating Empathy in the Workplace

What to understand about this critical, but surprisingly complex, trait.

A female leader sits in a fishbowl within her office.
Organizations

Bias in Organizations May Not Just Come from the Top

Leaders can face bias from their staff, too. A new study shows that male teachers are more likely to leave schools that are led by women.

Organizations

Take 5: How to Build a Collaborative Workplace

Simple strategies for reaping the benefits of collaboration.

Organizations

Podcast: Revenge of the Customer Service Rep

Why employees sabotage customers, and what companies can do about it.

Organizations

Worried Your Employees Are Slacking? Rethink How You Pay Them.

A new study reveals the optimal incentive system, and it’s surprisingly simple.

Organizations

Want to Revolutionize Your Field? You May Need to Rethink the Size of Your Research Team.

Large and small teams produce different types of breakthroughs, according to an analysis of 50 million patents, software products, and academic papers.

Operations

What’s the Best Way to Learn a New Skill—by Doing or by Viewing?

An analysis of eBay coders shows that studying a colleague’s work can pay off. Just be careful whose shoulder you’re looking over.

Strategy

Who Gets Blamed When a Group Project Goes Wrong?

Here’s why consequences stick to some team members more than others, according to a new study of retracted academic papers.

Organizations

How to Navigate a Vertical Merger after the AT&T and Time Warner Ruling

Here’s what companies can do to minimize antitrust concerns in an uncertain regulatory environment.

Strategy

Who Gets Blamed When a Group Project Goes Wrong?

Here’s why consequences stick to some team members more than others, according to a new study of retracted academic papers.

Organizations

How to Navigate a Vertical Merger after the AT&T and Time Warner Ruling

Here’s what companies can do to minimize antitrust concerns in an uncertain regulatory environment.

Organizations

Are Women More Ethical at the Negotiating Table? It’s Complicated.

Plus, how women are judged differently when they break the rules.

Organizations

Customers Can Be Jerks. Here’s Why Some Employees Retaliate.

But take heart, companies can curb that instinct for revenge.

Innovation

Why Family Businesses Sometimes Make Decisions That Seem Bad for the Family

Even non-family firms can benefit when they think beyond their immediate self-interest.

Organizations

Organizational Change Is Often a Tough Sell, but Encouraging Peer Interactions Can Help

A study of teachers offers lessons on how to get employees on board with reforms.

Organizations

Are You Willing to Stretch the Truth While Negotiating?

It may depend on your gender and whom you are representing.

Leadership

Can Cutting CEO Pay Help a Faltering Company Rebound?

Using pay cuts to motivate or discipline CEOs may have unintended consequences.

Organizations

How Much Empathy Do You Feel When Powerful People Suffer?

What about less powerful people? Your answers likely depend on how egalitarian you are.

Organizations

What a Difference a Year (with a Consultant) Makes

A study in Mexico finds that consultants can help small- to medium-sized businesses expand.

Why Bosses Cut Some Employees Slack for Unethical Behavior

The same transgression can lead to different consequences. Here’s one reason why.

Leadership

Four Reasons Why Hiring Veterans Makes Good Business Sense

They’re trained to be trainable and can take criticism. Is your company overlooking these talented candidates?

Careers

Podcast: Attract Rockstar Employees—or Develop Your Own

Finding and nurturing high performers isn’t easy, but it pays off.

Organizations

Video: Why You Shouldn’t Hesitate to Be the Bearer of Bad News

Organizations that practice transparency have more leeway to learn and evolve.

Organizations

The Downside of Transparent Decision Making

Why you’ll get a better recommendation from a committee that deliberates behind closed doors.

Organizations

How Are Black–White Biracial People Perceived in Terms of Race?

Understanding the answer—and why black and white Americans’ responses may differ—is increasingly important in a multiracial society.

Strategy

How the Wrong Team Can End Up with Too Much Power in an Organization

Employee incentives that made sense at the time can lead to problematic power dynamics.

Organizations

Video: Exploring the Psychology of Trust

“People are making judgements about trustworthiness within 100 milliseconds.”