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A team with the same players keeps winning together.
Leadership

For Teams, What Matters More: Raw Talent or a History of Success Together?

A study of professional sports teams suggests that one factor is clearly more important, but the best teams combine them both.

A star employee brings her whole self to work.
Organizations

Could Bringing Your “Whole Self” to Work Curb Unethical Behavior?

Organizations would be wise to help employees avoid compartmentalizing their personal and professional identities.

Entrepreneurship

Uber and Airbnb Outpaced Regulators by Becoming Indispensable. Parking App Haystack Met a Very Different Fate.

The startup had a popular business model and positive press. Its founder explains why it still failed.

Organizations

Take 5: Cultivating Empathy in the Workplace

What to understand about this critical, but surprisingly complex, trait.

Organizations

Bias in Organizations May Not Just Come from the Top

Leaders can face bias from their staff, too. A new study shows that male teachers are more likely to leave schools that are led by women.

Organizations

Climate Change Is Transforming the Economy. How Will Your Company Adapt?

“Until organizations learn to internalize the threat, they’re in danger of falling behind.”

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Podcast Organizations

Podcast: Revenge of the Customer Service Rep

Why employees sabotage customers, and what companies can do about it.

Organizations

Worried Your Employees Are Slacking? Rethink How You Pay Them.

A new study reveals the optimal incentive system, and it’s surprisingly simple.

Operations

What’s the Best Way to Learn a New Skill—by Doing or by Viewing?

An analysis of eBay coders shows that studying a colleague’s work can pay off. Just be careful whose shoulder you’re looking over.

Strategy

Who Gets Blamed When a Group Project Goes Wrong?

Here’s why consequences stick to some team members more than others, according to a new study of retracted academic papers.

Organizations

How to Navigate a Vertical Merger after the AT&T and Time Warner Ruling

Here’s what companies can do to minimize antitrust concerns in an uncertain regulatory environment.

Organizations

How to Make Inclusivity More Than Just an Office Buzzword

Tips for turning good intentions into actions.

Organizations

Are Women More Ethical at the Negotiating Table? It’s Complicated.

Plus, how women are judged differently when they break the rules.

Organizations

Customers Can Be Jerks. Here’s Why Some Employees Retaliate.

But take heart, companies can curb that instinct for revenge.

Innovation

Why Family Businesses Sometimes Make Decisions That Seem Bad for the Family

Even non-family firms can benefit when they think beyond their immediate self-interest.

Organizations

Organizational Change Is Often a Tough Sell, but Encouraging Peer Interactions Can Help

A study of teachers offers lessons on how to get employees on board with reforms.

Innovation

Why Family Businesses Sometimes Make Decisions That Seem Bad for the Family

Even non-family firms can benefit when they think beyond their immediate self-interest.

Organizations

Organizational Change Is Often a Tough Sell, but Encouraging Peer Interactions Can Help

A study of teachers offers lessons on how to get employees on board with reforms.

Organizations

Are You Willing to Stretch the Truth While Negotiating?

It may depend on your gender and whom you are representing.

Leadership

Can Cutting CEO Pay Help a Faltering Company Rebound?

Using pay cuts to motivate or discipline CEOs may have unintended consequences.

Organizations

How Much Empathy Do You Feel When Powerful People Suffer?

What about less powerful people? Your answers likely depend on how egalitarian you are.

Organizations

What a Difference a Year (with a Consultant) Makes

A study in Mexico finds that consultants can help small- to medium-sized businesses expand.

Why Bosses Cut Some Employees Slack for Unethical Behavior

The same transgression can lead to different consequences. Here’s one reason why.

Leadership

Four Reasons Why Hiring Veterans Makes Good Business Sense

They’re trained to be trainable and can take criticism. Is your company overlooking these talented candidates?

Careers

Podcast: Attract Rockstar Employees—or Develop Your Own

Finding and nurturing high performers isn’t easy, but it pays off.

Organizations

Video: Why You Shouldn’t Hesitate to Be the Bearer of Bad News

Organizations that practice transparency have more leeway to learn and evolve.

Organizations

The Downside of Transparent Decision Making

Why you’ll get a better recommendation from a committee that deliberates behind closed doors.

Organizations

How Are Black–White Biracial People Perceived in Terms of Race?

Understanding the answer—and why black and white Americans’ responses may differ—is increasingly important in a multiracial society.

Strategy

How the Wrong Team Can End Up with Too Much Power in an Organization

Employee incentives that made sense at the time can lead to problematic power dynamics.

Organizations

Video: Exploring the Psychology of Trust

“People are making judgements about trustworthiness within 100 milliseconds.”

Innovation

Take 5: How to Adapt to Changes in Your Industry

In many businesses, change is the only constant. Are you prepared?

Organizations

Making Employees Compete for Rewards Can Motivate Them—or It Can Backfire

When employees care about each other, rewarding group performance may be the better strategy.

Leadership

Video: Two Leaders Explain How They Overcame Trust Deficits in Their Organizations

“A high trust culture is absolutely essential to deliver high performance.”

Organizations

Is It Too Hot to Help Out?

Why the thermostat may be the key to better customer service.

Strategy

When Picking the Wrong Person for the Job Is the Right Move

Sometimes building credible relationships with your employees and suppliers is more important than finding the “perfect” fit.