Is Wikipedia Biased?
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Strategy Economics Dec 1, 2012

Is Wikipedia Biased?

Verifying the “neutral point of view”

Based on the research of

Shane Greenstein

Feng Zhu

Listening: Interview with Shane Greenstein on Wikipedia
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In the eleven years since its founding, the free crowdsourced encyclopedia Wikipedia has grown from a techno-utopian curiosity into an indispensable resource for millions of users. A 2005 study by the journal Nature showed that Wikipedia’s corpus of articles—now totaling more than four million, each written and edited by unpaid volunteers—is about as factually accurate, on average, as the Encyclopædia Britannica.

Maintaining what Wikipedia calls “the neutral point of view” (or NPOV) is relatively easy when writing about science topics or otherwise objectively verifiable subjects. But in other topics, such as politics and history, bias and controversy inevitably arise.

“The neutral point of view is much more of an article of faith in the way Wikipedia is organized than a tested proposition,” says Shane Greenstein, a professor of management and strategy at the Kellogg School of Management. “But you can’t test it without first generating a benchmark for bias and slant.” So Greenstein and his co-author Feng Zhu, an assistant professor at the University of Southern California, applied a method originally designed to define political bias in printed newspapers to set a quantitative baseline for defining favoritism on Wikipedia.

This technique, created by Matthew Gentzkow and Jesse M. Shapiro of the University of Chicago, samples the 2005 Congressional Record for a list of 1,000 “code phrases” used disproportionately by either Democrats or Republicans. The frequency of these phrases can then be used as a signal for political bias when performing statistical analysis on large sets of newspaper articles. Greenstein and Zhu are the first to apply this method to Wikipedia’s online repository.

“At one level it’s a mysterious black box and on another level it’s totally obvious,” Greenstein says. “‘Obamacare,’ ‘death panels,’ ‘civil rights,’ ‘illegal immigration,’ ‘estate taxes’: these phrases are used by the parties deliberately to appeal to their respective constituents very specifically. That’s what makes them such a great signal for measuring bias, because they come laden with so much presumed slant.”

Sifting Through Wikipedia
But in order to do their analysis, Greenstein and Zhu first had to winnow Wikipedia’s six-terabyte collection of articles down to a manageable number. They first searched for articles containing the words “democrat” or “republican,” which produced a set of 111,216 articles; they then filtered out entries concerning non-U.S. politics, resulting in a list of just over 70,000 articles. Analyzing these articles for Gertzkow and Shapiro’s biased phrases “went pretty quick—about ten minutes for a computer program,” Greenstein says.

The authors found that vintages from early in Wikipedia’s history displayed a distinct Democratic slant.

Greenstein and Zhu’s results were limited to what they refer to as “vintages”—that is, the first version of articles that appear on Wikipedia. In aggregate, this provides a static snapshot of the amount of bias present in Wikipedia’s “first draft.” (Forthcoming studies will examine how this bias is affected by Wikipedia’s ongoing revision process.) The authors found that vintages from early in Wikipedia’s history displayed a distinct Democratic slant. Later vintages were less slanted, meaning that the 70,000-article sample exhibited, on average, a “drift” toward NPOV over the course of a decade.

“An article ‘born’ in 2002 turns out, on average, to be very slanted—much more so than an article first entered in 2008,” Greenstein explains. “These ‘vintage effects’ pretty much disappear after 2005, so it’s really the early articles that are heavily slanted.”

Greenstein and Zhu’s paper does not speculate as to why this early-vintage bias exists, but Greenstein offers several possible explanations. “One has to do with who was online in 2002 and 2003, participating in Wikipedia,” he says. “There are obvious biases among college kids, who were online more intensely in that period.” Broadband Internet penetration may also explain some of the bias in early vintages: “Early broadband users tended to come from a specific education group, again mostly college kids with fast on-campus Internet connections.” Or, Greenstein notes, “perhaps it was just the luck of the draw that a group of highly opinionated Democrats were among the first to be contributing to Wikipedia—perhaps because they were more interested in open systems.”

A Benchmark
Whatever the cause of Wikipedia’s political bias, Greenstein and Zhu’s results establish a quantitative benchmark for examining the presence of that bias. But Greenstein cautions that applying Gertzkow and Shapiro’s statistical model to Wikipedia is not without its ambiguities. “Unlike a newspaper corpus, which is made up of new, unique articles every day that you can sample multiple times to determine bias, on Wikipedia you see the same articles over time,” he explains. “So if you don’t find these ‘code phrases’ in an article, is it because there’s really no bias, or is it because the Gertzkow and Shapiro method is uninformative in that instance?” Follow-up studies have indicated that the former—that an absence of code phrases means that the article is politically neutral—is likely to be the case, Greenstein says.

Greenstein and Zhu’s findings also suggest that while Wikipedia’s collection of 70,000 articles on U.S. politics is, on average, converging over time toward NPOV, Wikipedia’s “bottom-up” revision process contributes only slightly to this outcome. Instead, the overall drift toward NPOV has arisen from Wikipedia’s sheer growth: as newer, less biased vintages (or vintages with an opposite political slant) began to outnumber the older ones, the corpus’s formerly Democratic bias has been slowly averaging out. But while Wikipedia’s political content may be trending toward neutrality in the aggregate, individual articles may fall anywhere along the spectrum of political bias.

“If a Wikipedia user was looking to get a complete, unbiased view on a particular topic, it wouldn’t necessarily come from one article,” Greenstein explains. “Most users do read more than one article, but how often do articles with different slants link to one another? That’s an open question motivated by our research.”

Related reading on Kellogg Insight

Why Broadband Prices Haven’t Decreased: Creating the first broadband consumer price index

What Has the Internet Done for the Economy? The puzzling spread of the commercial Internet could explain wage inequalities

All Politics Is Cultural: Cultural not economic vocabularies separate liberals and conservatives

Related case

Greenstein, Shane and Michael Devereux. 2009. Wikipedia in the Spotlight. Case 5-306-507 (KEL253).

Featured Faculty

Member of the Strategy Department faculty until 2015

About the Writer
John Pavlus is a writer and filmmaker focusing on science, technology, and design topics. He lives in Brooklyn, New York.
About the Research

Greenstein, Shane, and Feng Zhu. 2012. “Is Wikipedia Biased?” American Economic Review 102(3): 343–348.

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