To researchers, management training is something of a black box.
While previous studies had measured the impact of company-wide training programs—for instance, those that trained managers in the marketing, operations, and sales departments all at once—the research still left some important questions unanswered. “What we didn’t really know yet was, what was the effect of training managers in different areas?” says Nicola Bianchi, an assistant professor of strategy at Kellogg.
New research from Bianchi and Michela Giorcelli of the University of California, Los Angeles, goes inside the black box of management training to pinpoint which kinds of training improve productivity most. The surprising answer could help companies get more bang for their buck.
Note: The Insightful Leader is produced for the ear, and not meant to be read as a transcript. We encourage you to listen to the audio version above. However, a transcript of this episode is available here.