Itai Gurvich
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Itai Gur­vich

Member of The Department of Operations faculty until 2017

Kellogg Faculty Page →

When Collaboration Takes a Toll on Productivity

A look at the cost of col­lab­o­ra­tion among high­ly skilled workers.

Researchers: Jan A. Van Mieghem, Itai Gurvich, Lu Wang and Kevin J. O'Leary

July 6, 2015

When Hospitals Turn Away Ambulances

Uncov­er­ing flaws in a pol­i­cy intend­ed to pre­vent ER overcrowding

Researchers: Sarang Deo and Itai Gurvich

June 4, 2012


We Will Be Right with You

Man­ag­ing cus­tomers with vague promises

Researchers: Gad Allon, Achal Bassamboo and Itai Gurvich

January 1, 2010


Firm Size and Service Level

When is it advan­ta­geous for a ser­vice-ori­ent­ed firm to dif­fer­en­ti­ate itself along ser­vice-qual­i­ty dimensions?

Researchers: Gad Allon and Itai Gurvich

September 1, 2008