Jeffrey D. Shulman
Why You Should Accept Returns
Best handling of merchandise returns may be counterintuitive
Researchers: Jeffrey D. Shulman, Anne T. Coughlan and R. Canan Savaskan-Ebert
July 2, 2012
Researchers: Jeffrey D. Shulman, Anne T. Coughlan and R. Canan Savaskan-Ebert
July 2, 2012