Karen Smilowitz
Professor of Operations; Professor of Industrial Engineering and Management Sciences, McCormick School of Engineering
Education and Entertainment—Not a Zero-Sum Game
Gamified learning tends to be viewed as either instructive or fun, but research shows how smart design choices can make room for both.
Researchers: Alexander E. N. Jensen, Sébastien Martin and Karen Smilowitz
September 1, 2026
For Home Deliveries, Faster Isn’t Always Better
Retail customers often prioritize convenience over speed for deliveries that require them to be at home.
Researchers: Pol Boada-Collado, Sunil Chopra, Maria Ibanez and Karen Smilowitz
October 1, 2024
Schools Often Partner with Nonprofits to Benefit Students. Which Partnerships Last?
One key to keeping programs afloat: flexibility.
Researchers: Samantha Keppler, Karen Smilowitz and Paul Leonardi
July 18, 2023
The Thorny Challenge of Measuring Success in “Systems-of-Care” Networks
These networks, which help direct people to the medical and social services they need, must tread carefully in choosing which metrics to use in decision-making.
Researchers: Karen Smilowitz, Michelle Shumate and and coauthors
September 6, 2022
