Karen Smilowitz
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Karen Smilowitz

Professor of Operations; Professor of Industrial Engineering and Management Sciences

Kellogg Faculty Page →

For Home Deliveries, Faster Isn’t Always Better

Retail customers often prioritize convenience over speed for deliveries that require them to be at home.

Researchers: Pol Boada-Collado, Sunil Chopra, Maria Ibanez and Karen Smilowitz

October 1, 2024

Operations

Schools Often Partner with Nonprofits to Benefit Students. Which Partnerships Last?

One key to keeping programs afloat: flexibility.

Researchers: Samantha Keppler, Karen Smilowitz and Paul Leonardi

July 18, 2023

Operations

The Thorny Challenge of Measuring Success in “Systems-of-Care” Networks

These networks, which help direct people to the medical and social services they need, must tread carefully in choosing which metrics to use in decision-making.

Researchers: Karen Smilowitz, Michelle Shumate and and coauthors

September 6, 2022

Policy