Neha Sharma
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Neha Sharma

Does It Pay to List a Rental at the Last Minute?

Not necessarily. A new study argues that platforms in the sharing economy should incentivize behavior that creates win–wins.

Researchers: Neha Sharma, Sumanta Singha, Milind Sohoni and Achal Bassamboo

June 7, 2023

Operations

Product Q&A Forums Hold a Lot of Promise. Here’s How to Make Them Work.

The key to these online communities, where users can ask and answer questions, is how many questions get useful answers.

Researchers: Neha Sharma, Gad Allon and Achal Bassamboo

November 3, 2022

Operations