Reprint This Article

Soliciting user-generated content can be a powerful way to engage customers.
Edward Malthouse, Bobby J. Calder, Su Jung Kim and Mark Vandenbosch
If you are interested in reprinting this article, please contact us for permission, guidelines, code, and a canonical link. There is no fee for reprinting an article.
© Kellogg School of Management, Northwestern
University. All Rights Reserved. Privacy Policy.
University. All Rights Reserved. Privacy Policy.