Leadership Jan 30, 2020

Podcast: How to Give Feedback That’s Actually Helpful

Name: Kellogg School of Management
Price range: $

Forget the “feedback sandwich.” On this episode of The Insightful Leader, we’ll tell you how to up your game.

0:00 / 9:03

Based on the research of

Ellen Taaffe

When giving feedback, remember that weaknesses can be strengths in disguise.

Based on the research of

Ellen Taaffe

Listening: How to Give Feedback That’s Actually Helpful

0:00

9:03

What’s the best way to offer your employees and colleagues constructive criticism?

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People often rely on the “sandwich technique,” squeezing in negative feedback between two helping of compliments. But Ellen Taaffe, a clinical assistant professor of leadership at Kellogg, doesn’t find this stale sandwich very appetizing. “I would caution people to be careful of using a formula to give feedback,” she says. “It’s not really authentic.”

Thankfully, there’s a better way. Taaffe shares some tips for how leaders can get better at giving and receiving feedback—and what you can do if you’re not getting any feedback at all.

Note: The Insightful Leader is produced for the ear, and not meant to be read as a transcript. We encourage you to listen to the audio version above. However, a transcript of this episode is available here.

Featured Faculty

Ellen Taaffe

Clinical Assistant Professor of Leadership; Director of Women's Leadership Programs

About the Writer

Anne Ford is a freelance writer based in Evanston, Illinois.

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