Clinical Assistant Professor of Leadership; Director of Women's Leadership Programs
What’s the best way to offer your employees and colleagues constructive criticism?
We’ll send you one email a week with content you actually want to read, curated by the Insight team.
People often rely on the “sandwich technique,” squeezing in negative feedback between two helping of compliments. But Ellen Taaffe, a clinical assistant professor of leadership at Kellogg, doesn’t find this stale sandwich very appetizing. “I would caution people to be careful of using a formula to give feedback,” she says. “It’s not really authentic.”
Thankfully, there’s a better way. Taaffe shares some tips for how leaders can get better at giving and receiving feedback—and what you can do if you’re not getting any feedback at all.
Note: The Insightful Leader is produced for the ear, and not meant to be read as a transcript. We encourage you to listen to the audio version above. However, a transcript of this episode is available here.
Anne Ford is a freelance writer based in Evanston, Illinois.
A former Fortune 500 CEO offers a way forward during this time of unprecedented uncertainty.
The death toll from failing to contain the virus will be far more costly to society.
Using words like “we” and “us” can signal to employees that they won’t be severely punished.
Coworkers can make us crazy. Here’s how to handle tough situations.
Plus: Four questions to consider before becoming a social-impact entrepreneur.
Finding and nurturing high performers isn’t easy, but it pays off.
A Broadway songwriter and a marketing professor discuss the connection between our favorite tunes and how they make us feel.