Podcast: The Art of Giving Good Feedback
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Podcast: The Art of Giving Good Feedback

On this episode of The Insightful Leader: how to talk so that your team (and boss) will listen.

Being too nice can obscure the message
Based on insights from

Ellen Taaffe

Listening: The Art of Giving Good Feedback
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How do you tell an employee that their behavior during a meeting was inappropriate? And is there a way to couch it so they change?

It takes skill, but you can give feedback that encourages, rather than discourages. Just make sure you don’t sugarcoat it, says Ellen Taaffe, a clinical assistant professor of management and organizations.

“I think that sometimes on our way to trying to be nice and fair and not insulting to someone, sometimes we’re not clear.”

After all, how can anyone improve if they don’t think anything is wrong? In this episode of The Insightful Leader, we look at how to give tactful feedback that helps people improve.

Note: The Insightful Leader is produced for the ear and not meant to be read as a transcript. We encourage you to listen to the audio version above. However, a transcript of this episode is available here.

Featured Faculty

Clinical Associate Professor of Management & Organizations; Director of Women's Leadership Programs

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