COVID Has Forever Changed the Customer Experience
Here’s how companies can continue to adapt.
Researchers: Timothy Calkins
January 20, 2021
Four Steps Marketers Can Take to Navigate the Pandemic
Step one: Press pause. Step two: Rethink everything.
Researchers: Timothy Calkins
April 8, 2020
Take 5: How to Be Prepared for Important Career Moments
Expert advice on getting ready to network, negotiate, or make your case to the CEO.
Researchers: Timothy Calkins, Craig Wortmann, Victoria Medvec, Rob Apatoff and Ellen Taaffe
November 4, 2019
Podcast: Knock Your Next Business Presentation Out of the Park
From eliminating surprises to setting up the room, the best presenters do a lot more than practice.
Researchers: Timothy Calkins
February 4, 2019
4 Key Steps to Preparing for a Business Presentation
Don’t let a lack of prep work sabotage your great ideas.
Researchers: Timothy Calkins
September 6, 2018
Building Strong Brands: The Inside Scoop on Branding in the Real World
Tim Calkins’s blog draws lessons from brand missteps and triumphs.
Researchers: Timothy Calkins
August 15, 2018
How the NRA Boycotts Force Companies to Walk a Precarious Tightrope
Two Kellogg professors discuss the changing landscape for companies trying to stay neutral in our polarized political climate.
Researchers: Brayden King and Timothy Calkins
March 20, 2018
Podcast: How to Steer Your Company Through a Twitter Firestorm
Plus, engage your customers by establishing your company’s audio brand.
Researchers: Timothy Calkins and Steve Milton
February 13, 2017
Reviving a Brand That’s Lost Its Luster
Return to your roots, rally your team, and emerge a stronger brand.
Researchers: Timothy Calkins
November 2, 2016
"Nobody Asked for Uber"
Tim Calkins on profitable growth, strong brands, and delighting your customers.
Researchers: Timothy Calkins
January 14, 2016
To Defend or Not to Defend?
What to do when a competitor enters your industry
Researchers: Timothy Calkins
April 3, 2013