Gad Allon
Member of the Department of Managerial Economics & Decision Sciences from 2005 to 2016
Product Q&A Forums Hold a Lot of Promise. Here’s How to Make Them Work.
The key to these online communities, where users can ask and answer questions, is how many questions get useful answers.
Researchers: Neha Sharma, Gad Allon and Achal Bassamboo
November 3, 2022
Podcast: What Happens When Employees Are Poached?
How poaching benefits companies and industries, and how you can make yourself more poachable.
Researchers: Evan Barlow, Achal Bassamboo, Gad Allon and Adnan Rukieh
February 29, 2016
A Gentle Nudge Can Increase Participation in MOOCs
Reminders to collaborate benefit students in massive open online courses.
Researchers: Dennis J. Zhang, Gad Allon and Jan A. Van Mieghem
December 7, 2015
Poach Our Employees, Please
How hiring an employee from a related company can directly benefit both the poacher and the poached.
Researchers: Evan Barlow, Gad Allon and Achal Bassamboo
October 5, 2015
Who Benefits from Airline Baggage Fees?
Customers hate them, but maybe they shouldn’t.
Researchers: Gad Allon, Achal Bassamboo and Martin Lariviere
August 3, 2015
How Much Is Your Customer's Time Worth?
If you are in fast food, a surprising amount
Researchers: Gad Allon, Awi Federgruen and Margaret Pierson
October 1, 2012
Cutting in Line
Flexible queuing systems may improve customer service
Researchers: Gad Allon and Eran Hanany
November 1, 2011
We Will Be Right with You
Managing customers with vague promises
Researchers: Gad Allon, Achal Bassamboo and Itai Gurvich
January 1, 2010
Global Dual Sourcing Strategies
Should you source your carbon fiber bicycle frames from Mexico or China?
Researchers: Gad Allon and Jan A. Van Mieghem
June 1, 2009
Firm Size and Service Level
When is it advantageous for a service-oriented firm to differentiate itself along service-quality dimensions?
Researchers: Gad Allon and Itai Gurvich
September 1, 2008