Ioannis Stamatopoulos
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Ioannis Stamatopoulos

America Is Rediscovering the Drive-Through

Since the pandemic, fast-food customers are more likely to order at the drive-through, fueling the recovery of restaurants that can accommodate them.

Researchers: Partha Sarati Mishra, Sunil Chopra and Ioannis Stamatopoulos

August 1, 2024

Operations

Are “Menu Costs” Messing Up Your Supply Chain?

When it’s cheaper to change product prices, companies benefit—and so do their suppliers, new research shows.

Researchers: Robert L. Bray and Ioannis Stamatopoulos

January 4, 2021

Operations

How Offering a Ship-to-Store Option Comes at a Cost

It delights customers, but managing inventory becomes more complicated.

Researchers: Santiago Gallino, Antonio Moreno-Garcia and Ioannis Stamatopoulos

September 9, 2016

Operations