For Home Deliveries, Faster Isn’t Always Better
Retail customers often prioritize convenience over speed for deliveries that require them to be at home.
Researchers: Pol Boada-Collado, Sunil Chopra, Maria Ibanez and Karen Smilowitz
October 1, 2024
Take 5: Research-Backed Tips for Scheduling Your Day
Kellogg faculty offer ideas for working smarter and not harder.
Researchers: Maryam Kouchaki, Maria Ibanez, Nicola Persico, Robert L. Bray, Jan A. Van Mieghem, Itai Gurvich and and coauthors
April 1, 2023
How a Change to Food Inspectors’ Schedules Can Make Our Food Safer
Yes, they try to be objective. But seemingly small quirks in their schedules can affect their judgment.
Researchers: Maria Ibanez and Michael W. Toffel
January 2, 2020