Leadership Jul 7, 2017
Video: How Leaders Build Trust
“Values-based leaders” know that lip service is not enough.
Business leaders — and the companies they lead — thrive in environments of mutual trust. Build a strong team, treat them fairly, show them that you trust them and you will be ready to handle even the most adverse situations, be it a down quarter, a bumpy product rollout, or a scandal.
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Harry Kraemer, a clinical professor of strategy at the Kellogg School, describes how values-based leadership is a critical component to gaining employees’ trust.
Cecily Cooper, an associate professor of management at the University of Miami School of Management, provides strategies to bolster trust across your entire organization — especially when the going gets tough.
The Trust Project is a unique body of knowledge, connecting scholars and executives from diverse backgrounds to share ideas, research, and actionable insights in a series of videos for research and management. Learn more about the project and its development in conjunction with the Kellogg Markets and Customers Initiative.
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