Akindo via iStock
Whether you are buying a used car and hoping not to get a lemon or assuring employees you have their interests at heart during the chaos of a merger, knowing who to trust, and how to build trust, is key.
to your inbox.
We’ll send you one email a week with content you actually want to read, curated by the Insight team.
Nico Matouschek, a professor of strategy at the Kellogg School, explains how a small number of trusted sellers can have an outsized effect on how the rest of the market operates.
Grover Wray, chief human resource officer at DigitalGlobe, shares one firm’s efforts to win the trust of its employees during a stressful merger.
The Trust Project is a unique body of knowledge, connecting scholars and executives from diverse backgrounds to share ideas, research, and actionable insights in a series of videos for research and management. Learn more about the project and its development in conjunction with the Kellogg Markets and Customers Initiative.
Researchers were surprised by the variable that best predicted fatalities.
Here’s how companies can continue to adapt.
As a species, we’re cautious … except when the stakes are life-altering.
Coworkers can make us crazy. Here’s how to handle tough situations.
Plus: Four questions to consider before becoming a social-impact entrepreneur.
Finding and nurturing high performers isn’t easy, but it pays off.
A Broadway songwriter and a marketing professor discuss the connection between our favorite tunes and how they make us feel.