How the Wrong Team Can End Up with Too Much Power in an Organization
Employee incentives that made sense at the time can lead to problematic power dynamics.
Researchers: Jin Li, Niko Matouschek and Michael Powell
December 1, 2017
Video: Let Virtue Build Your Bottom Line
Trustworthiness pays off, especially in the midst of uncertainty.
Researchers: Niko Matouschek and Grover Wray
August 2, 2016
Video: To Build Trust with Customers, Show That You Are in It for the Long Haul
A researcher and a trusted CEO share tips to boost loyalty.
Researchers: Niko Matouschek and Larry Rosen
April 7, 2016
Managing Trust in the Workplace
The perils of breaking promises to employees
Researchers: Jin Li and Niko Matouschek
October 7, 2013
Adding Friction to the Market
In employment, making hiring and firing easier is not always the way to go
Researchers: Niko Matouschek, Paolo Ramezzana and Frédéric Robert-Nicoud
August 1, 2011
When Does Coordination Require Centralization?
Contrary to expectations, decentralization might be the best strategy when the need for coordination among divisions is paramount
Researchers: Ricardo Alonso, Wouter Dessein and Niko Matouschek
October 1, 2008