Duncan I. Simester
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Dun­can I. Simester

What Do Customers Pay When Wholesale Prices Change?

Increas­es and decreas­es are not passed through the same way.

Researchers: Blakeley B. McShane, Chaoqun Chen, Eric T. Anderson and Duncan I. Simester

October 5, 2015

Marketing

The Customers You Do Not Want

If these har­bin­gers of fail­ure” love what you do, you are in trouble

Researchers: Eric T. Anderson, Song Lin, Duncan I. Simester and Catherine E Tucker

May 5, 2014

Marketing

Good Customers, Bad Reviews

Decep­tive prod­uct reviews aren’t always writ­ten by the ene­my — or even in anger

Researchers: Eric T. Anderson and Duncan I. Simester

August 5, 2013

Marketing

Steady As She Goes

Sta­ble prices keep cus­tomers happy

Researchers: Eric T. Anderson and Duncan I. Simester

March 5, 2012

Marketing

Really, I Can Return It? Sold!

Opti­miz­ing your returns policy

Researchers: Eric T. Anderson, Karsten Hansen and Duncan I. Simester

January 1, 2010

Data Analytics

Strategy

A (Sales)Taxing Proposition

How Inter­net sales tax­es affect cus­tomer behavior

Researchers: Eric T. Anderson, Nathan M Fong, Duncan I. Simester and Catherine E Tucker

February 1, 2009

Policy