Video: Exploring the Psychology of Trust
Skip to content
Organizations Dec 1, 2017

Video: Exploring the Psychology of Trust

“People are making judgements about trustworthiness within 100 milliseconds.”

Minerva Studio via iStock

Based on insights from

Adam Waytz

Melissa Koenig

From the instant we meet someone, our minds get to work making decisions about whether to trust them. So while we may think that we have time to make a good first impression at the office, people’s assessments of our trustworthiness form in less than a second.

Add Insight
to your inbox.

We’ll send you one email a week with content you actually want to read, curated by the Insight team.

Adam Waytz, an associate professor of management and organizations at the Kellogg School, explains the research underpinning the psychology of trust.

Melissa Koenig, a developmental psychologist and director of the Early Language and Experience Lab at the University of Minnesota, discusses how studying children can teach us about how trust works.

The Trust Project is a unique body of knowledge, connecting scholars and executives from diverse backgrounds to share ideas, research, and actionable insights in a series of videos for research and management. Learn more about the project and its development in conjunction with the Kellogg Markets and Customers Initiative.

Featured Faculty

Assistant Professor of Management & Organizations

Suggested For You
Most Popular

Here’s how to hone your emotional intelligence to benefit your team and your career.

Plus, ideas for designing spaces that encourage employees to team up in unique ways.

Here’s how managers can break the cycle of office conflict.

Kathleen Hagerty reflects back on her year as interim dean of the Kellogg School.

Most Popular Podcasts

Coworkers can make us crazy. Here’s how to handle tough situations.

Plus: Four questions to consider before becoming a social-impact entrepreneur.

Finding and nurturing high performers isn’t easy, but it pays off.

A Broadway songwriter and a marketing professor discuss the connection between our favorite tunes and how they make us feel.

More in Organizations