Video: Exploring the Psychology of Trust
Skip to content
Organizations Dec 1, 2017

Video: Exploring the Psychology of Trust

“People are making judgements about trustworthiness within 100 milliseconds.”

Minerva Studio via iStock

Based on insights from

Adam Waytz

Melissa Koenig

From the instant we meet someone, our minds get to work making decisions about whether to trust them. So while we may think that we have time to make a good first impression at the office, people’s assessments of our trustworthiness form in less than a second.

Add Insight
to your inbox.

We’ll send you one email a week with content you actually want to read, curated by the Insight team.

Adam Waytz, an associate professor of management and organizations at the Kellogg School, explains the research underpinning the psychology of trust.

Melissa Koenig, a developmental psychologist and director of the Early Language and Experience Lab at the University of Minnesota, discusses how studying children can teach us about how trust works.

The Trust Project is a unique body of knowledge, connecting scholars and executives from diverse backgrounds to share ideas, research, and actionable insights in a series of videos for research and management. Learn more about the project and its development in conjunction with the Kellogg Markets and Customers Initiative.

Featured Faculty

Adam Waytz

Assistant Professor of Management & Organizations

Suggested For You

Most Popular

Organizations

How Are Black–White Biracial People Perceived in Terms of Race?

Understanding the answer—and why black and white Americans’ responses may differ—is increasingly important in a multiracial society.

Careers

Don’t Let Complacency Derail Your Career

How to hone your learning agility and take good risks.

Why Bosses Cut Some Employees Slack for Unethical Behavior

The same transgression can lead to different consequences. Here’s one reason why.

Most Popular Podcasts

Careers

Podcast: Our Most Popular Advice on Improving Relationships with Colleagues

Coworkers can make us crazy. Here’s how to handle tough situations.

Social Impact

Podcast: How You and Your Company Can Lend Expertise to a Nonprofit in Need

Plus: Four questions to consider before becoming a social-impact entrepreneur.

Careers

Podcast: Attract Rockstar Employees—or Develop Your Own

Finding and nurturing high performers isn’t easy, but it pays off.

Marketing

Podcast: How Music Can Change Our Mood

A Broadway songwriter and a marketing professor discuss the connection between our favorite tunes and how they make us feel.

More in Organizations