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How Algorithms Keep Workers Under Their Control
More than ever, even highly skilled workers find themselves being evaluated, rewarded, and punished by opaque algorithms. A new book, Inside the Invisible Cage, investigates.
Researchers: Hatim Rahman
August 5, 2024
Take 5: Work Is Changing. What Does the Future Hold?
Remote work, technology, and climate change are all set to transform the labor market. Here’s how.
Researchers: Dimitris Papanikolaou, Bryan Seegmiller, Hyejin Youn, Sergio Rebelo, Jacopo Ponticelli, Hatim Rahman and and coauthors
July 30, 2024
Podcast: AI Is a Tool. How Do We Want to Use It?
Generative AI is like “a hammer looking for a nail.” On this episode of The Insightful Leader: we have to decide what the nail should be.
Researchers: Hatim Rahman
April 3, 2024
How Will AI Reshape Our World? It’s Really Up to Us.
We need to be proactive to ensure AI supports—rather than supplants—human priorities.
Researchers: Hatim Rahman
January 17, 2024
Podcast: Platforms Are Experimenting on Their Users … a Lot. Is That Okay?
On this episode of The Insightful Leader: Opaque algorithms on platforms like LinkedIn, Uber, and TaskRabbit have more power than ever. It’s starting to impact livelihoods.
Researchers: Hatim Rahman
August 14, 2023
Today’s Gig Workers Are Subject to Endless Experimentation
“It raises the question, do we want to be a society where experimentation is just the norm?”
Researchers: Hatim Rahman, Tim Weiss and Arvind Karunakaran
May 1, 2023
Podcast: Is There a Right Way to Monitor Worker Productivity?
On this episode of The Insightful Leader, we consider the benefits and drawbacks of keeping a very close eye on employees.
Researchers: Thomas N. Hubbard, Sarit Markovich and Hatim Rahman
April 3, 2023
How Gig Workers Push Back Against Their “Digital Boss”
Instead of having managers, these workers are beholden to customer reviews. The relationship is rocky.
Researchers: Hatim Rahman and Lindsey Cameron
March 1, 2022
Gig Workers Are Increasingly Rated by Opaque Algorithms. It’s Making Them Paranoid.
These systems can create an “invisible cage” for freelancers.
Researchers: Hatim Rahman
August 2, 2021
Why Are Social Media Platforms Still So Bad at Combating Misinformation?
Facebook, Twitter, and users themselves have few incentives to distinguish fact from fiction.
Researchers: Hatim Rahman
August 3, 2020