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a supreme court justice tips the scales with two lawyers.
Policy

Podcast: Two Surprising Ways to Predict How Supreme Court Justices Will Vote

Here’s what a half century of data can tell us.

People take a photo to post as user-generated-content.
Marketing

Take 5: How to Build Customer Relationships That Last

Getting—and keeping—customer’s attention can be tough. Kellogg faculty offer tips.

A woman shakes a man's hand.
Organizations

Are Women More Ethical at the Negotiating Table? It’s Complicated.

Plus, how women are judged differently when they break the rules.

An entrepreneur perfects her invention.
Innovation

Sure, Industry Outsiders Can Bring Fresh Ideas. But Are They Better Entrepreneurs?

New insights from a definitive study on what successful startup founders have in common.

A job hunter googles job information.
Economics

What Google Is Teaching Economists About Unemployment Insurance

Search data can tell policymakers whether extending unemployment benefits delays job-seeking.

a customer service representative ends a call.
Organizations

Customers Can Be Jerks. Here’s Why Some Employees Retaliate.

But take heart, companies can curb that instinct for revenge.

A master baker and her unhappy apprentice.
Strategy

Why Do Trainees Get Stuck with So Much Grunt Work?

There must be faster ways to get them up to speed. Yet grueling apprenticeships persist in medicine, law, and the trades.

a family business owner offers a child a pair of shoes
Innovation

Why Family Businesses Sometimes Make Decisions That Seem Bad for the Family

Even non-family firms can benefit when they think beyond their immediate self-interest.

a math teacher uses blocks to teach.
Organizations

Organizational Change Is Often a Tough Sell, but Encouraging Peer Interactions Can Help

A study of teachers offers lessons on how to get employees on board with reforms.

Entrepreneurs show ideas to an investor.
Entrepreneurship

4 Qualities Venture Capitalists Look for in an Entrepreneur

A serial investor explains why you need more than just a cool idea.

Illustration of power corrupting and causing unethical behavior
Leadership

Video: How to Restore Trust When It’s Been Broken

Plus, a way to encourage ethical behavior to avoid breaches in the first place.

Entrepreneur in a romper pitches new idea.
Entrepreneurship

Podcast: Why It’s Crucial for Startups to Define Their Identity Early

Plus, dispelling a pervasive myth about successful entrepreneurs.

A business leader communicates complex ideas to a circle of employees.
Leadership

Take 5: Fine-Tuning Your Powers of Persuasion

From understanding power dynamics to telling a memorable story, here’s how to sell your ideas.

An outdated man works at his computer.
Careers

Don’t Let Complacency Derail Your Career

How to hone your learning agility and take good risks.

Arrivals board at the airport.
Operations

Attention Passengers: Your Next Flight Will Likely Arrive Early. Here’s Why.

The reason has less to do with planes and airport logistics than a strategic move by airlines.

Socioeconomic divide on the same street.
Economics

How Closely Do Our Beliefs About Social Mobility Match Reality?

The answer differs between Americans and Europeans, and between liberals and conservatives.

Trying to borrow money from the bank.
Finance & Accounting

Which Businesses Are More Likely to Get a Loan During a Credit Crunch?

Banks get picky when cash dries up.

The role of gender in telling the truth in negotiation.
Organizations

Are You Willing to Stretch the Truth While Negotiating?

It may depend on your gender and whom you are representing.

Quantifying the value of sustainable practices.
Social Impact

Does It Pay Off to Invest in Companies That Engage in Sustainable Practices?

New research helps to quantify the value of “ESG” initiatives.

A scientist interprets visual content through a telescope and sees data visualizations in the stars.
Careers

Podcast: Our Most Popular Advice on Advancing Your Career

Here’s how to connect with headhunters, deliver with data, and ensure you don’t plateau professionally.

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