Business Insights
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January 3, 2019
There’s a Better Way to Manage Your Inventory
Using data from a drug-store chain, a new model finds opportunities to prevent shortages and boost profits.
Chaithanya Bandi, Eojin Han and Omid Nohadani
January 2, 2019
Why We Can’t All Get Away with Wearing Designer Clothes
In certain professions, luxury goods can send the wrong signal.
Christopher Cannon and Derek D. Rucker
December 6, 2018
Take 5: How to Build Customer Relationships That Last
Getting—and keeping—customer’s attention can be tough. Kellogg faculty offer tips.
Mohanbir S. Sawhney, Bobby J. Calder, Michal Maimaran and Eric Leininger
December 6, 2018
Are Women More Ethical at the Negotiating Table? It’s Complicated.
Plus, how women are judged differently when they break the rules.
Jason R. Pierce, Leigh Thompson, Maryam Kouchaki, Laura J. Kray, Jessica Kennedy, Mary-Hunter "Mae" McDonnell and Nicole Stephens
December 6, 2018
Sure, Industry Outsiders Can Bring Fresh Ideas. But Are They Better Entrepreneurs?
New insights from a definitive study on what successful startup founders have in common.
Benjamin F. Jones
December 5, 2018
What Google Is Teaching Economists About Unemployment Insurance
Search data can tell policymakers whether extending unemployment benefits delays job-seeking.
Scott R. Baker and Andrey Fradkin
December 5, 2018
Customers Can Be Jerks. Here’s Why Some Employees Retaliate.
But take heart, companies can curb that instinct for revenge.
Yu-Shan (Sandy) Huang, Rebecca L. Greenbaum, Julena M. Bonner and Cynthia S. Wang
December 4, 2018
Why Do Trainees Get Stuck with So Much Grunt Work?
There must be faster ways to get them up to speed. Yet grueling apprenticeships persist in medicine, law, and the trades.
Drew Fudenberg and Luis Rayo
December 3, 2018
Why Family Businesses Sometimes Make Decisions That Seem Bad for the Family
Even non-family firms can benefit when they think beyond their immediate self-interest.
Scott Newbert and Justin B. Craig
December 3, 2018
Organizational Change Is Often a Tough Sell, but Encouraging Peer Interactions Can Help
A study of teachers offers lessons on how to get employees on board with reforms.
James P. Spillane, Megan Hopkins and Tracy M. Sweet
December 3, 2018
4 Qualities Venture Capitalists Look for in an Entrepreneur
A serial investor explains why you need more than just a cool idea.
Rick Desai
November 8, 2018
Podcast: Why It’s Crucial for Startups to Define Their Identity Early
Plus, dispelling a pervasive myth about successful entrepreneurs.
Benjamin F. Jones and Rick Desai
November 7, 2018
Take 5: Fine-Tuning Your Powers of Persuasion
From understanding power dynamics to telling a memorable story, here’s how to sell your ideas.
Loran Nordgren, Derek D. Rucker, Mitchell A. Petersen and Kent Grayson
November 6, 2018
Attention Passengers: Your Next Flight Will Likely Arrive Early. Here’s Why.
The reason has less to do with planes and airport logistics than a strategic move by airlines.
Dennis J. Zhang, Yuval Salant and Jan A. Van Mieghem
November 6, 2018
Which Businesses Are More Likely to Get a Loan During a Credit Crunch?
Banks get picky when cash dries up.
José Maria Liberti and Jason Sturgess
November 6, 2018
Are You Willing to Stretch the Truth While Negotiating?
It may depend on your gender and whom you are representing.
Maryam Kouchaki and Laura J. Kray
November 6, 2018
Does It Pay Off to Invest in Companies That Engage in Sustainable Practices?
New research helps to quantify the value of “ESG” initiatives.
Mozaffar Khan, George Serafeim and Aaron Yoon
October 30, 2018
How to Empower Customers to Tell Your Company’s Story
Their “experience with your product carries more weight than any marketing message you can come up with.”
Esther Choy
October 4, 2018
A Counterintuitive Way to Keep Shelves Stocked and Prices Down
New research suggests how to improve supply-chain efficiency and avoid “inventory runs.”
Robert L. Bray, Yuliang Yao, Yongrui Duan and Jiazhen Huo
October 4, 2018
Are You a Different Person at Work Than at Home? Compartmentalizing Like This Can Lead to Unethical Decisions.
New research examines how self-perception affects moral behavior.
Rima Touré-Tillery and Alysson E. Light
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