A Simple Way to Make Your Customers More Satisfied with Their Deliveries
Hint: It comes down to when you send status updates.
Researchers: Robert L. Bray
December 2, 2019
Take 5: How to Increase Your Office's Productivity
Research-backed tips for improving workflows and discouraging slacking.
Researchers: Michael Powell, Robert L. Bray, Nicola Persico, George Georgiadis, Jan A. Van Mieghem and Chaithanya Bandi
July 5, 2019
A Counterintuitive Way to Keep Shelves Stocked and Prices Down
New research suggests how to improve supply-chain efficiency and avoid “inventory runs.”
Researchers: Robert L. Bray, Yuliang Yao, Yongrui Duan and Jiazhen Huo
October 4, 2018
A Smarter Way to Schedule
What multitaskers can learn from how judges schedule hearings
Researchers: Robert L. Bray, Decio Coviello, Andrea Ichino and Nicola Persico
October 5, 2015
Whipping the Supply Line into Shape
New insight into the bullwhip effect
Researchers: Robert L. Bray and Haim Mendelson
March 13, 2013