Articles in English

Marketing

Podcast: Need Product Inspiration? Meet Your Customer in the Wild.

On this episode of The Insightful Leader: a consumer anthropologist takes us behind the scenes as she interviews a “pet parent.”

Researchers: Gina Fong

Economics

When New Technology Arrives, Who Wins and Who Loses?

For tools that assist but don’t replace workers, novices benefit, while experienced employees take a hit.

Researchers: Leonid Kogan, Dimitris Papanikolaou, Lawrence Schmidt and Bryan Seegmiller

Politics & Elections

How Trolls Poison Political Discussions for Everyone Else

Online political debate isn’t inherently toxic, a new study of Reddit commenters finds. Instead, it becomes toxic because of the kind of commenters who opt in.

Researchers: Michalis Mamakos and Eli J. Finkel

Economics

How to Award Contracts When You’re Concerned about Quality

You want a good price, but you don’t want lousy workmanship. What’s a buyer to do?

Researchers: Giuseppe Lopomo, Nicola Persico and Alessandro T. Villa

Finance & Accounting

The Dos and Don’ts of Regulating AI

How can governments capitalize on AI’s benefits while minimizing its dangers? New research examines several policies—and identifies a promising approach.

Researchers: João Guerreiro, Sergio Rebelo and Pedro Teles

Policy

What’s at Stake in the UFC Antitrust Case?

The outcome of the mixed-martial-arts saga could have wide-ranging implications for the future of global sports entertainment.

Researchers: R. Mark McCareins

Data Analytics

Podcast: Can Complexity Science Help Us Understand Organizations?

On this episode of The Insightful Leader: From climate change to neuroscience, this new approach is reshaping how we study complicated systems.

Researchers: Benjamin F. Jones, Brian Uzzi and Dashun Wang

Organizations

Organizations Are Complex. Complexity Science Can Help Us Understand Them.

You can’t study the behavior of a flock by looking at individual birds. It’s time to bring that holistic approach to the social sciences, too.

Researchers: Benjamin F. Jones, Brian Uzzi and Dashun Wang

Healthcare

What Happens When We Give Doctors an AI Assistant?

Machine-learning systems can improve physicians’ accuracy at diagnosing dermatological diseases. But even with AI assistance, physicians struggle to close the accuracy gap between light- and dark-skinned patients.

Researchers: Matthew Groh, Omar Badri, Roxana Daneshjou, Arash Koochek, Caleb Harris, Luis R. Soenksen and Rosalind Picard

Podcast: The Complicated Promise of ESG

On this episode of The Insightful Leader: Are companies as socially responsible as they claim? And how much should investors care?

Researchers: Aaron Yoon

Organizations

Could Remote Work Hurt On-the-Job Learning?

We are more likely to learn from our collaborators when we are in close proximity to them, a new study finds.

Researchers: Frank Van der Wouden and Hyejin Youn

Economics

How the Railroad Laid the Tracks for Modern Government

Technologies that allowed federal officials to monitor workers from afar played a key role in the emergence of the bureaucratic state.

Researchers: Nicola Mastrorocco and Edoardo Teso

Organizations

Are Whistleblowers Seen as Heroes or Snitches? It Depends.

Reporting workplace misconduct often requires choosing between morality and loyalty. New research explores how that trade-off is viewed by others.

Researchers: Zachariah Berry, Ike Silver and Alex Shaw

Leadership

Want to Connect with Your Audience? Stop Trying to Impress Them

Good ideas and technical expertise alone won’t cut it. An expert offers four tips on giving a great presentation.

Researchers: Michael Foley

Social Impact

What’s Behind the Rush to Join an Internet Pile-on?

A new study investigates the reputational rewards of publicly condemning others before getting the whole story.

Researchers: Jillian J. Jordan and Nour Kteily

Finance & Accounting

ESG Risks Can Lurk in Supply Chains, Too

Most companies know little of their suppliers’ ESG practices. But negative incidents can sway stock prices—and investors should take note.

Researchers: Xuanpu Lin, Guoman She, Aaron Yoon and Haoran Zhu

Organizations

How Will AI Reshape Our World? It’s Really Up to Us.

We need to be proactive to ensure AI supports—rather than supplants—human priorities.

Researchers: Hatim Rahman

Podcast: How Should You Present Yourself at Work?

Be yourself! No, not like that. On this episode of The Insightful Leader, we help you navigate the competing advice about how much to share and hold back.

Researchers: Ellen Taaffe and Derek D. Rucker

Podcast: How Should You Present Yourself at Work?

Be yourself! No, not like that. On this episode of The Insightful Leader, we help you navigate the competing advice about how much to share and hold back.

Researchers: Ellen Taaffe and Derek D. Rucker

Podcast: How Should You Present Yourself at Work?

Be yourself! No, not like that. On this episode of The Insightful Leader, we help you navigate the competing advice about how much to share and hold back.

Researchers: Ellen Taaffe and Derek D. Rucker