Business Insights
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September 6, 2017
Want to Improve Your Sales Forecast? Check Your Company’s Facebook Feed.
Social media data can help predict consumer demand.
Ruomeng Cui, Santiago Gallino, Antonio Moreno-Garcia and Dennis J. Zhang
September 1, 2017
To Get the Most from Data Analytics, Reward Intellectual Curiosity Across Your Company
Don’t relegate big data to sales and marketing. Let it permeate the culture.
Thomas O'Toole
July 10, 2017
How Much Does It Cost to Manufacture Overseas Versus at Home?
A new tool helps companies calculate whether to offshore, manufacture locally, or dual source.
Robert Boute and Jan A. Van Mieghem
June 6, 2017
What Makes an Online Flash Sale Successful?
When ratings and reviews aren’t enough, showing that a deal is popular can convince others to buy.
Ruomeng Cui, Dennis J. Zhang and Achal Bassamboo
March 10, 2017
How to Predict Demand for Your New Product
Relying on manager expertise and market research may not be enough.
Kejia Hu, Jason Acimovic, Francisco Erize, Doug Thomas and Jan A. Van Mieghem
February 2, 2017
What Volkswagen's Emissions Scandal Can Teach Us about Why Companies Cheat
Tighter standards may backfire in industries with fierce competition.
Kejia Hu and Sunil Chopra
December 2, 2016
From Long Checkout Lines to Departure Gate Chaos, Can Companies Reduce Holiday Hassles?
An operations professor explores better ways to form queues, ride escalators, and deliver packages.
Martin Lariviere
December 2, 2016
Is There a Better Way to Allocate Organs to Transplant Patients?
Two ideas for changing a system where people linger on waitlists while kidneys spoil.
Chaithanya Bandi, Nikolaos Trichakis, Phebe Vayanos and James Schummer
September 9, 2016
How Offering a Ship-to-Store Option Comes at a Cost
It delights customers, but managing inventory becomes more complicated.
Santiago Gallino, Antonio Moreno-Garcia and Ioannis Stamatopoulos
July 1, 2016
Can Going Big on Eco-friendly Practices Really Pay Off?
The case for doing even more than swapping out lightbulbs.
Sunil Chopra and Pei-Ju Wu
June 20, 2016
How Open Data Is Changing Chicago
A Q&A with Chicago’s chief data officer about the power of big data.
Achal Bassamboo and Tom Schenk
January 4, 2016
Going Green Can Be Good for the Bottom Line
Sustainable operations and greater growth can go hand in hand.
Özge İşlegen
December 7, 2015
A Gentle Nudge Can Increase Participation in MOOCs
Reminders to collaborate benefit students in massive open online courses.
Dennis J. Zhang, Gad Allon and Jan A. Van Mieghem
November 2, 2015
When Retail Prices Cross the Line
Manufacturers should be strategic in enforcing minimum advertised price policies.
Ayelet Israeli, Eric T. Anderson and Anne T. Coughlan
October 5, 2015
Poach Our Employees, Please
How hiring an employee from a related company can directly benefit both the poacher and the poached.
Evan Barlow, Gad Allon and Achal Bassamboo
October 5, 2015
A Smarter Way to Schedule
What multitaskers can learn from how judges schedule hearings
Robert L. Bray, Decio Coviello, Andrea Ichino and Nicola Persico
September 8, 2015
Why Power Companies Love Smart Meters
Smart meters provide richer data, enabling smarter pricing strategies and a smoother electricity supply chain.
Özge İşlegen, Baris Ata and Asligul Serasu Duran
August 3, 2015
Who Benefits from Airline Baggage Fees?
Customers hate them, but maybe they shouldn’t.
Gad Allon, Achal Bassamboo and Martin Lariviere
August 3, 2015
How a Restaurant Chain Keeps Its Independent Spirit
At Lettuce Entertain You Enterprises, growth begins with a learning mindset.
William Ocasio
July 6, 2015
When Collaboration Takes a Toll on Productivity
A look at the cost of collaboration among highly skilled workers.
Jan A. Van Mieghem, Itai Gurvich, Lu Wang and Kevin J. O'Leary
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The Insightful Leader
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