July 5, 2019
Research-backed tips for improving workflows and discouraging slacking.
Michael Powell, Robert L. Bray, Nicola Persico, George Georgiadis, Jan A. Van Mieghem and Chaithanya Bandi
March 4, 2019
Is it time to give impatient people their own line?
Achal Bassamboo and Ramandeep Randhawa
February 4, 2019
An analysis of eBay coders shows that studying a colleague’s work can pay off. Just be careful whose shoulder you’re looking over.
Yue Yin, Itai Gurvich, Stephanie McReynolds, Debora Seys and Jan A. Van Mieghem
January 3, 2019
Using data from a drug-store chain, a new model finds opportunities to prevent shortages and boost profits.
Chaithanya Bandi, Eojin Han and Omid Nohadani
November 6, 2018
The reason has less to do with planes and airport logistics than a strategic move by airlines.
Dennis J. Zhang, Yuval Salant and Jan A. Van Mieghem
October 4, 2018
New research suggests how to improve supply-chain efficiency and avoid “inventory runs.”
Robert L. Bray, Yuliang Yao, Yongrui Duan and Jiazhen Huo
September 5, 2018
A new tool could drive savings of 20 percent while still keeping surgeons happy.
Chaithanya Bandi and Diwakar Gupta
July 3, 2018
For certain trendy products, these local but expensive plants can be a smart investment.
Robert Boute, Stephen M. Disney and Jan A. Van Mieghem
September 6, 2017
Social media data can help predict consumer demand.
Ruomeng Cui, Santiago Gallino, Antonio Moreno-Garcia and Dennis J. Zhang
September 1, 2017
Don’t relegate big data to sales and marketing. Let it permeate the culture.
July 10, 2017
A new tool helps companies calculate whether to offshore, manufacture locally, or dual source.
Robert Boute and Jan A. Van Mieghem
June 6, 2017
When ratings and reviews aren’t enough, showing that a deal is popular can convince others to buy.
Ruomeng Cui, Dennis J. Zhang and Achal Bassamboo
March 10, 2017
Relying on manager expertise and market research may not be enough.
Kejia Hu, Jason Acimovic, Francisco Erize, Doug Thomas and Jan A. Van Mieghem
February 2, 2017
Tighter standards may backfire in industries with fierce competition.
Kejia Hu and Sunil Chopra
December 2, 2016
An operations professor explores better ways to form queues, ride escalators, and deliver packages.
December 2, 2016
Two ideas for changing a system where people linger on waitlists while kidneys spoil.
Chaithanya Bandi, Nikolaos Trichakis, Phebe Vayanos and James Schummer
September 9, 2016
It delights customers, but managing inventory becomes more complicated.
Santiago Gallino, Antonio Moreno-Garcia and Ioannis Stamatopoulos
July 1, 2016
The case for doing even more than swapping out lightbulbs.
Sunil Chopra and Pei-Ju Wu
June 20, 2016
A Q&A with Chicago’s chief data officer about the power of big data.
Achal Bassamboo and Tom Schenk
April 7, 2016
A researcher and a trusted CEO share tips to boost loyalty.
Niko Matouschek and Larry Rosen
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