Operations
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Speed factories bring products to market quickly.
July 3, 2018

How “Speed Factories” Help Companies Adapt to Capricious Consumers

For certain trendy products, these local but expensive plants can be a smart investment.

Social media data can help sales forecasts.
September 6, 2017

Want to Improve Your Sales Forecast? Check Your Company’s Facebook Feed.

Social media data can help predict consumer demand.

Data analytics are used to design an office.
September 1, 2017

To Get the Most from Data Analytics, Reward Intellectual Curiosity Across Your Company

Don’t relegate big data to sales and marketing. Let it permeate the culture.

Manufacturing globally and locally
July 10, 2017

How Much Does It Cost to Manufacture Overseas Versus at Home?

A new tool helps companies calculate whether to offshore, manufacture locally, or dual source.

A customer reacts to the low inventory on online flash deals.
June 6, 2017

What Makes an Online Flash Sale Successful?

When ratings and reviews aren’t enough, showing that a deal is popular can convince others to buy.

By matching historical sales data with appropriate product life cycle curves, one can reduce new product forecasting errors.
March 10, 2017

How to Predict Demand for Your New Product

Relying on manager expertise and market research may not be enough.

The Volkswagon emissions scandal may have been caused by tightening environmental regulations.
February 2, 2017

What Volkswagen's Emissions Scandal Can Teach Us about Why Companies Cheat

Tighter standards may backfire in industries with fierce competition.

People crowd escalators.
December 2, 2016

From Long Checkout Lines to Departure Gate Chaos, Can Companies Reduce Holiday Hassles?

An operations professor explores better ways to form queues, ride escalators, and deliver packages.

A man waits on a clock's hand
December 2, 2016

Is There a Better Way to Allocate Organs to Transplant Patients?

Two ideas for changing a system where people linger on waitlists while kidneys spoil.

A ship-to-store program pleases a customer but makes inventory tricky.
September 9, 2016

How Offering a Ship-to-Store Option Comes at a Cost

It delights customers, but managing inventory becomes more complicated.

Investing in eco-friendly practices and eco activities improves operating performance
July 1, 2016

Can Going Big on Eco-friendly Practices Really Pay Off?

The case for doing even more than swapping out lightbulbs.

Chicago's Open Data Portal helps improve operational efficiency.
June 20, 2016

How Open Data Is Changing Chicago

A Q&A with Chicago’s chief data officer about the power of big data.

Pin down the components of trust.
April 7, 2016

Video: To Build Trust with Customers, Show That You Are in It for the Long Haul

A researcher and a trusted CEO share tips to boost loyalty.

sustainable operations and growth go hand in hand
January 4, 2016

Going Green Can Be Good for the Bottom Line

Sustainable operations and greater growth can go hand in hand.

Two people collaborate online.
December 7, 2015

A Gentle Nudge Can Increase Participation in MOOCs

Reminders to collaborate benefit students in massive open online courses.

A retailer picks the MAP pricing policy for his products.
November 2, 2015

When Retail Prices Cross the Line

Manufacturers should be strategic in enforcing minimum advertised price policies.

The rotating door of poaching employees can have its benefits
October 5, 2015

Poach Our Employees, Please

How hiring an employee from a related company can directly benefit both the poacher and the poached.

Multitasking to strike a balance between time and workload
October 5, 2015

A Smarter Way to Schedule

What multitaskers can learn from how judges schedule hearings

Smart meters enable surge pricing schemes which encourage users to be conscious of their power usage during peak load times.
September 8, 2015

Why Power Companies Love Smart Meters

Smart meters provide richer data, enabling smarter pricing strategies and a smoother electricity supply chain.

Flyers carry extra luggage to avoid excess baggage fees, but the pricing policy could actually save them money.
August 3, 2015

Who Benefits from Airline Baggage Fees?

Customers hate them, but maybe they shouldn’t.

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