Operations
August 1, 2008
The Outlet Mall
Dumping ground, cannibal channel, or smart strategy?
Anne T. Coughlan and David A. Soberman
July 1, 2008
Cultural Intelligence in Global Teams
A fusion model of collaboration
Maddy Janssens and Jeanne M. Brett
December 1, 2007
Are Reservations Recommended?
Offering reservations is costly to restaurants, but they can be beneficial in some cases
Alexei Alexandrov and Martin Lariviere
October 9, 2007
A New Channel Strategy for Dell
The PC industry’s increasing maturity pushed Dell to shift its longstanding direct sales model
Sunil Chopra
September 5, 2007
Beating the Bottlenecks in E-Commerce
Effectively allocating Web system capacity
Wuqin Lin, Zhen Liu, Cathy H. Xia and Li Zhang
July 1, 2007
Supply Chain Coordination with Revenue-Sharing Contracts
A missed opportunity?
Gérard Cachon and Martin Lariviere
May 2, 2007
Stair Steps to Heavenly Savings
How to design sales force incentive programs to unlock operational cost savings
Milind Sohoni, Sunil Chopra, Usha Mohan and M. Nuri Sendil
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The Insightful Leader
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