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Organizations

What a Difference a Year (with a Consultant) Makes

A study in Mexico finds that consultants can help small- to medium-sized businesses expand.

Why Bosses Cut Some Employees Slack for Unethical Behavior

The same transgression can lead to different consequences. Here’s one reason why.

Leadership

Four Reasons Why Hiring Veterans Makes Good Business Sense

They’re trained to be trainable and can take criticism. Is your company overlooking these talented candidates?

Careers

Podcast: Attract Rockstar Employees—or Develop Your Own

Finding and nurturing high performers isn’t easy, but it pays off.

Organizations

Video: Why You Shouldn’t Hesitate to Be the Bearer of Bad News

Organizations that practice transparency have more leeway to learn and evolve.

Organizations

The Downside of Transparent Decision Making

Why you’ll get a better recommendation from a committee that deliberates behind closed doors.

Organizations

How Are Black–White Biracial People Perceived in Terms of Race?

Understanding the answer—and why black and white Americans’ responses may differ—is increasingly important in a multiracial society.

Organizations

Video: Exploring the Psychology of Trust

“People are making judgements about trustworthiness within 100 milliseconds.”

Strategy

How the Wrong Team Can End Up with Too Much Power in an Organization

Employee incentives that made sense at the time can lead to problematic power dynamics.

Innovation

Take 5: How to Adapt to Changes in Your Industry

In many businesses, change is the only constant. Are you prepared?

Organizations

Making Employees Compete for Rewards Can Motivate Them—or It Can Backfire

When employees care about each other, rewarding group performance may be the better strategy.

Leadership

Video: Two Leaders Explain How They Overcame Trust Deficits in Their Organizations

“A high trust culture is absolutely essential to deliver high performance.”

Organizations

Is It Too Hot to Help Out?

Why the thermostat may be the key to better customer service.

Strategy

When Picking the Wrong Person for the Job Is the Right Move

Sometimes building credible relationships with your employees and suppliers is more important than finding the “perfect” fit.

Organizations

Take 5: How Power Dynamics Shape Our Behavior

Power—or the lack of it—impacts everything from snack choices to economic growth.

Careers

Video: How Trust Takes Us Out of Our Comfort Zone

The more trusting the relationship, the more you have to gain—or lose.

Leadership

Four Strategies for Cultivating Strong Leaders Internally

A retired brigadier general explains how companies can prioritize talent development.

Careers

Podcast: How to Avoid Five Common Career Pitfalls

Plus, a study shows an upside for companies that hire ex-offenders.

Organizations

Sitting Near a High-Performer Can Make You Better at Your Job

“Spillover” from certain coworkers can boost our productivity—or jeopardize our employment.