Leadership
Podcast: How to Discuss Politics When You Disagree
Talking politics in this polarized climate is a dicey proposition. On this episode of The Insightful Leader, an expert in the psychology of persuasion offers tips on how to approach the topic constructively.
Organizations
Are People on Social Media Actually That Outraged?
One reason we think Twitter is such a polarized place: we’re bad at inferring how angry people are from their posts.
Marketing
To Better Understand Your Customers, Think Like a “Consumer Anthropologist”
Engaging consumers in their natural habitat helps you glean insights that would never be visible in a spreadsheet.
Leadership
Podcast: Is There a Right Way to Monitor Worker Productivity?
On this episode of The Insightful Leader, we consider the benefits and drawbacks of keeping a very close eye on employees.
Operations
Take 5: Research-Backed Tips for Scheduling Your Day
Kellogg faculty offer ideas for working smarter and not harder.
Economics
How Marriages Are Exacerbating Income Inequality
Marriage patterns can account for 40 percent of rising inequality, according to a new study.
Marketing
Why Are Products Marketed to Women Sometimes More Expensive?
A new study upends popular assumptions about the “pink tax.”
Marketing
We Prefer Authentic Products. But What Conveys “Authenticity”?
Invoking a company’s history can help—and research points to a new way of doing this.
Leadership
3 Things to Keep in Mind When Delivering Negative Feedback
First, understand the purpose of the conversation, which is trickier than it sounds.
Finance & Accounting
Podcast: "It's Hard to Regulate U.S. Banks!"
Silicon Valley Bank spectacularly collapsed—and a new analysis suggests that its precarious situation is not as much of an outlier as we’d hope. On this episode of The Insightful Leader, we learn what went wrong and what should happen next.
Finance & Accounting
What Went Wrong at Silicon Valley Bank?
And how can it be avoided next time? A new analysis sheds light on vulnerabilities within the U.S. banking industry.
Marketing
Marketers, Don’t Be Too Hasty to Act on Data
Don’t like the trends you’re seeing? It’s tempting to take immediate action. Instead, consider a hypothesis-driven approach to solving your problems.
Organizations
Companies Now Have Many Tools to Monitor Employee Productivity. When Should They Use Them?
Monitoring employee productivity can make companies more efficient—and can benefit employees, too. But the practice, which makes use of a variety of methods including activity logging, tracking software, surveillance cameras, and the gathering of GPS data, also raises a host of concerns around trust, privacy, and fairness.
Leadership
Podcast: Workers Are Stressed Out. Here’s How Leaders Can Help.
On this episode of The Insightful Leader: You can’t always control what happens at work. But reframing setbacks, and instituting some serious calendar discipline, can go a long way toward reducing stress.
Organizations
For Students with Disabilities, Discrimination Starts Before They Even Enter School
Public-school principals are less welcoming to prospective families with disabled children—particularly when they’re Black.
Organizations
Leaders, Don’t Be Afraid to Admit Your Flaws
We prefer to work for people who can make themselves vulnerable, a new study finds. But there are limits.
Social Impact
A Novel Strategy for Fighting Discrimination on Online Platforms
Profile pictures build trust on peer-to-peer platforms—but they can also breed discrimination. Small changes to profile photos could make a difference.
Operations
At Their Best, Self-Learning Algorithms Can Be a “Win-Win-Win”
Lyft is using ”reinforcement learning” to match customers to drivers—leading to higher profits for the company, more work for drivers, and happier customers.
Marketing
Take 5: How Fear Influences Our Decisions
Our anxieties about the future can have surprising implications for our health, our family lives, and our careers.
Organizations
A DEI Reading List
Many organizations want to build a workplace that works for everyone. But simply wanting DEI efforts to succeed isn't enough; companies must take a systematic approach to ensuring that they succeed. Read on for some of our favorite advice from Kellogg faculty about the biases that hold diversity efforts back, and how organizations can combat them.