Finance & Accounting
What Would a Capital One–Discover Deal Really Mean?
A financial expert considers the acquisition’s potential impact on credit-card networks, merchants, and consumers.
Marketing
When Persuading a Group, Beware the Allure of Consensus
We tend to favor strategies that win broad-but-weak support over narrow-but-strong support—and this preference can lead us astray.
Marketing
How to Grow in a Multichannel World
As e-commerce continues to expand, companies need to adapt their channel strategies to stay relevant. A marketing expert offers guidance for reaching customers.
Marketing
Podcast: Need Product Inspiration? Meet Your Customer in the Wild.
On this episode of The Insightful Leader: a consumer anthropologist takes us behind the scenes as she interviews a “pet parent.”
Economics
When New Technology Arrives, Who Wins and Who Loses?
For tools that assist but don’t replace workers, novices benefit, while experienced employees take a hit.
Politics & Elections
How Trolls Poison Political Discussions for Everyone Else
Online political debate isn’t inherently toxic, a new study of Reddit commenters finds. Instead, it becomes toxic because of the kind of commenters who opt in.
Economics
How to Award Contracts When You’re Concerned about Quality
You want a good price, but you don’t want lousy workmanship. What’s a buyer to do?
Healthcare
Video: Understanding America’s Prescription Drug Market
A healthcare economist answers questions about pharmaceutical innovation, costs, and more.
Finance & Accounting
The Dos and Don’ts of Regulating AI
How can governments capitalize on AI’s benefits while minimizing its dangers? New research examines several policies—and identifies a promising approach.
Policy
What’s at Stake in the UFC Antitrust Case?
The outcome of the mixed-martial-arts saga could have wide-ranging implications for the future of global sports entertainment.
Data Analytics
Podcast: Can Complexity Science Help Us Understand Organizations?
On this episode of The Insightful Leader: From climate change to neuroscience, this new approach is reshaping how we study complicated systems.
Organizations
Organizations Are Complex. Complexity Science Can Help Us Understand Them.
You can’t study the behavior of a flock by looking at individual birds. It’s time to bring that holistic approach to the social sciences, too.
Healthcare
What Happens When We Give Doctors an AI Assistant?
Machine-learning systems can improve physicians’ accuracy at diagnosing dermatological diseases. But even with AI assistance, physicians struggle to close the accuracy gap between light- and dark-skinned patients.
Podcast: The Complicated Promise of ESG
On this episode of The Insightful Leader: Are companies as socially responsible as they claim? And how much should investors care?
Organizations
Could Remote Work Hurt On-the-Job Learning?
We are more likely to learn from our collaborators when we are in close proximity to them, a new study finds.
Economics
How the Railroad Laid the Tracks for Modern Government
Technologies that allowed federal officials to monitor workers from afar played a key role in the emergence of the bureaucratic state.
Organizations
Are Whistleblowers Seen as Heroes or Snitches? It Depends.
Reporting workplace misconduct often requires choosing between morality and loyalty. New research explores how that trade-off is viewed by others.
Leadership
Want to Connect with Your Audience? Stop Trying to Impress Them
Good ideas and technical expertise alone won’t cut it. An expert offers four tips on giving a great presentation.
Social Impact
What’s Behind the Rush to Join an Internet Pile-on?
A new study investigates the reputational rewards of publicly condemning others before getting the whole story.
Finance & Accounting
ESG Risks Can Lurk in Supply Chains, Too
Most companies know little of their suppliers’ ESG practices. But negative incidents can sway stock prices—and investors should take note.