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Entrepreneurship

When to Pass the Hat

Strategic timing can help startups get the most from their fundraising.

An employee struggles to show empathy in the workplace.

I (Don’t) Feel Your Pain

Having been there does not always increase empathy.

Social Impact

When Higher Pay Attracts the Wrong Job Candidates

Labeling jobs as lucrative can backfire for socially minded organizations.

What Chinese Consumers Want

Western Companies doing business in China need to ask the right questions.

Maintaining business relationships can be invaluable.

No Contract? No Problem

How the Kenyan flower industry thrives in the absence of formal contracts.

Companies, Choose Your Name Wisely

The right name can signal that you are a safe bet.

Operations

Why Power Companies Love Smart Meters

Smart meters provide richer data, enabling smarter pricing strategies and a smoother electricity supply chain.

Entrepreneurship

A Crowdfunding App that Pays the Bills

A startup in Kenya captures an underserved market.

Leadership

Podcast: How to Rid Your Company of Toxic Employees

Tips for how to avoid hiring them, manage their improvement, or decide when to let them go.

Four Ways Cuba Can Become More Business-Friendly

What will it take to make the country attractive to investors?

A toxic worker can cost a firm money, low quality work, and legal issues.
Organizations

Hire a Superstar or Dump a Toxic Worker?

Difficult employees are a bigger drag on your company than you think.

Finance & Accounting

Credit Where Credit Is Due

New ways of assessing credit worthiness could open up access to the global banking system.

Leadership

Podcast: How to Handle a Bad Boss

Insecure leaders can sabotage productivity.

Marketing

Philip Kotler on Marketing’s Higher Purpose

How social marketing can be a force for good.

Innovation

Creating Urgency around Corporate Innovation

What intrapreneurs in established firms must do to succeed.

Economics

Two Distinct Motivations Drive Violence against Americans in the Middle East

Lessons about cultural dominance have implications for the business world.

Operations

Who Benefits from Airline Baggage Fees?

Customers hate them, but maybe they shouldn’t.

Organizations

How a Restaurant Chain Keeps Its Independent Spirit

At Lettuce Entertain You Enterprises, growth begins with a learning mindset.

What went wrong during the AIG financial crisis?
Finance & Accounting

What Went Wrong at AIG?

Unpacking the insurance giant’s collapse during the 2008 financial crisis.

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