Measuring Trust
Introducing the Financial Trust Index
When Does One Good Deed Deserve Another?
The calculus of reciprocity
Data Analytics
Learning from Zillow and Zoots
Improved performance through service inventory management
Finance & Accounting
Don’t Look Now
When it comes to monitoring your investments, putting off until tomorrow what you could do today can pay off
Economics
Seeing Profit Despite Misunderstood Pricing Strategy
Implications in real-world market situations
Careers
Transparent Barriers
What is preventing racial minorities from attaining leadership positions in the corporate world?
Finance & Accounting
Does Function Follow Organizational Form?
Lending practices of large and small banks
Science as Team Sport
Collaborating at a distance pays off
Seeing Is Believing, Unless It Isn’t
Loss of control makes the mind misperceive
Brand Scandal Spillover
When will a brand scandal spill over and how should competitors respond?
Organizations
When Does Coordination Require Centralization?
Contrary to expectations, decentralization might be the best strategy when the need for coordination among divisions is paramount
Finance & Accounting
The VIX, CIV, and MFIV
Measuring up the accuracy of option-based predictors of volatility
Communicating the Risks of Investments in Intellectual Property
International financial reporting standards may be better than U.S. standards
Operations
Firm Size and Service Level
When is it advantageous for a service-oriented firm to differentiate itself along service-quality dimensions?