Innovation
Podcast: When AI Leaves the Lab
AI is now being used to serve customers. On this episode of The Insightful leader, we discuss trends and potential pitfalls that should be on companies’ radars.
Operations
Podcast: The (Surprisingly Muddy) Case for Transparency
Economists prize sharing information. On this episode of The Insightful Leader, we ask if that’s always the right move.
Organizations
Why Anger Gets in the Way of Employee Activism
Moral outrage can be a powerful recruiting tool for social causes. But a different tactic is needed to motivate insiders.
Careers
Take 5: The Upside of Failure
A look at the surprising benefits of striking out, and how to make the most of your mistakes.
Organizations
Are You Giving All of Your Employees an Equal Chance to Succeed?
Make sure your organization is truly inclusive by following these three steps.
Operations
As Supply Chains Move Faster, Businesses Have an Opportunity to Cut Shipping Costs
How companies can make the most out of information gleaned during the delivery window.
Strategy
How to Design Financial Incentives in Professions That Are Highly Territorial
A study of doctors shows that the best incentive schemes harness a desire to expand and protect professional turf.
Marketing
How B2B Companies Can Up Their Customer Experience Game
Most companies focus on their own sales targets. They should be focusing on their clients’.
Organizations
Why Companies Shouldn’t Necessarily Fear Higher Employee Turnover
In private equity, team stability has long been prized. But new research shows that higher turnover leads to better performance.
Organizations
Do Manager Training Programs Boost Companies’ Productivity?
The answer has been surprisingly elusive. A new study tackles the question, and highlights the outsized value of HR training.
Entrepreneurship
5 Tips for Pitching Your Startup to Investors
“Make your first 30 seconds count,” and other advice from a seasoned venture capitalist.
Organizations
The Psychology Behind Conflict—and When It Can Be Harnessed for Good
A conversation about the role conflict plays in organizations and communities.
Organizations
Your Work Friends and Enemies Are Affecting Your Performance
A look at social triangles among day traders shows that profits increased under certain combinations of friend and foe.
Healthcare
Do Doctors Who Supervise Residents Spend Less Time with Patients?
Data from two ERs suggest that patients at teaching hospitals aren’t losing out on face time with senior physicians.
Finance & Accounting
Predicting Exchange Rates Is Hard. Could Dusting Off an Old Technique Help?
Investors take note: the “real exchange rate” may be a more accurate long-term forecaster than economists thought.
Finance & Accounting
How a Cash Crunch in India Led to the Widespread Adoption of E-Pay Technology
The rapid spread of a fintech app offers lessons for companies and policymakers.
Operations
How a Change to Food Inspectors’ Schedules Can Make Our Food Safer
Yes, they try to be objective. But seemingly small quirks in their schedules can affect their judgement.
Organizations
How One Colorado Tech Firm Is Helping to Shape the Cannabis Industry
The key has been serving growers and retailers—as well as regulators.
Marketing
Take 5: How to Be a Savvy Holiday Shopper
Kellogg researchers explain the psychology of consumer decision-making.
Organizations
Podcast: How You Should Divvy Up Work between People and Machines
On this episode of The Insightful Leader: strategies for building a happier, more productive workplace.