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November 1, 2024
It Literally Pays to Love Your Work
When products or services are also a labor of love, customers perceive them as more valuable—and are willing to pay more.
Anna Paley, Robert W. Smith, Jacob D. Teeny and Daniel M. Zane
November 1, 2024
What’s the Best Way for Large, Disparate Teams to Communicate?
Modular production has revolutionized manufacturing. But it’s critical to ensure the right information reaches the right people—without information overload.
Niko Matouschek, Michael Powell and Bryony Reich
October 21, 2024
What Romantic Comedies Can Teach Us about Communication
From forgiving verbal gaffes to making risky overtures, these movies offer lessons that translate to the workplace.
Eli J. Finkel
October 16, 2024
Why Lower Real-Estate Commissions Mean Higher Home Prices
And why that’s a good thing for most buyers and sellers.
Greg Buchak, Gregor Matvos, Tomasz Piskorski and Amit Seru
October 11, 2024
AI Is Revolutionizing Science. Are Scientists Ready?
AI’s influence has already spread to nearly every discipline. But fully harnessing its impact will require better training for researchers.
Jian Gao and Dashun Wang
October 8, 2024
The Perfect Purpose Statement Is Inspiring … and Credible
In an excerpt from her new book, Lead Bigger, former AT&T Business CEO Anne Chow explains the power of defining your company’s “why.”
Anne Chow
October 1, 2024
Guilty as Charged—Unless the Judge Went to Your School
For firms facing securities litigation, their executives’ alma mater could mean the difference between innocence and guilt.
Sterling Huang, Sugata Roychowdhury, Ewa Sletten and Yanping Xu
October 1, 2024
For Home Deliveries, Faster Isn’t Always Better
Retail customers often prioritize convenience over speed for deliveries that require them to be at home.
Pol Boada-Collado, Sunil Chopra, Maria Ibanez and Karen Smilowitz
October 1, 2024
Schools, Jobs, Relationships … It’s Hard to Find a Good “Fit”
A study of medical-school applicants shows how transparency can improve decision-making.
Benjamin Friedrich, Martin B. Hackmann, Adam Kapor, Sofia Moroni and Anne Nandrup
September 10, 2024
The Unlikely Partners Growing the Market for Green Energy
The relationship between environmental activists and “dirty” energy companies can be contentious, but it can also benefit both sides.
Ion Bogdan Vasi and Brayden King
September 9, 2024
5 Telltale Signs That a Photo Is AI-generated
For one, scour for details that defy the laws of physics.
Matthew Groh, Negar Kamali, Karyn Nakamura, Angelos Chatzimparmpas and Jessica Hullman
September 1, 2024
Why We Shouldn’t Romanticize Failure
We expect people will learn from their setbacks. New research suggests the truth is more complicated.
Lauren Eskreis-Winkler, Kaitlin Woolley, Eda Erensoy and Minhee Kim
September 1, 2024
How the Right Price Promotion Can Nudge Kids to Choose Healthier Foods
“It shows that kids are sensitive to prices.”
Szu-chi Huang, Michal Maimaran and Daniella Kupor
August 27, 2024
How a Growing South Asian Diaspora Is Changing Retail
From Whole Foods to Patel Brothers, U.S. retailers are adapting to the group’s unique spending power.
Srinivas K. Reddy and Birju Shah
August 23, 2024
For Corporations, Secured Debt Is Out
The last century has seen a dramatic shift toward unsecured debt thanks to improved accounting practices and a desire for financial flexibility.
Efraim Benmelech, Nitish Kumar and Raghuram G. Rajan
August 8, 2024
A Troubling Trend in Nonprofit Branding
When nonprofit organizations rebrand themselves, inspiration may not be the answer.
Timothy Calkins
August 5, 2024
How Algorithms Keep Workers Under Their Control
More than ever, even highly skilled workers find themselves being evaluated, rewarded, and punished by opaque algorithms. A new book, Inside the Invisible Cage, investigates.
Hatim Rahman
August 1, 2024
Employees See Bias in the Workplace. Their Bosses Don’t.
People in positions of power are often unable to see inequities in their own organizations—even if they see it elsewhere.
Christopher To, Dylan Wiwad and Maryam Kouchaki
August 1, 2024
Beware the “Bad-Influencer Effect”
Content creators’ self-indulgent posts may get “likes” on social media, but research shows they might not lead to more enduring connections.
Jessica Gamlin and Rima Touré-Tillery
August 1, 2024
America Is Rediscovering the Drive-Through
Since the pandemic, fast-food customers are more likely to order at the drive-through, fueling the recovery of restaurants that can accommodate them.
Partha Sarati Mishra, Sunil Chopra and Ioannis Stamatopoulos
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The Insightful Leader
October 29, 2025 · 18:53 minutes
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