Business Insights
Data Analytics Entrepreneurship Finance & Accounting Innovation Marketing Operations Organizations Strategy
May 1, 2018
Why Bosses Cut Some Employees Slack for Unethical Behavior
The same transgression can lead to different consequences. Here’s one reason why.
Yajun Zhang, Kai Chi Yam, Maryam Kouchaki and Junwei Zhang
May 1, 2018
Four Reasons Why Hiring Veterans Makes Good Business Sense
They’re trained to be trainable and can take criticism. Is your company overlooking these talented candidates?
Dan Friend
March 5, 2018
Video: Why You Shouldn’t Hesitate to Be the Bearer of Bad News
Organizations that practice transparency have more leeway to learn and evolve.
Eli J. Finkel and Andrew Swinand
March 1, 2018
Juries Treat Prestigious Companies Differently in Employment Discrimination Suits
But beware, a good reputation is a double-edged sword.
Mary Hunter-McDonnell and Brayden King
January 4, 2018
The Downside of Transparent Decision Making
Why you’ll get a better recommendation from a committee that deliberates behind closed doors.
Ronen Gradwohl and Timothy Feddersen
December 6, 2017
How Are Black–White Biracial People Perceived in Terms of Race?
Understanding the answer—and why black and white Americans may percieve biracial people differently—is increasingly important in a multiracial society.
Arnold K. Ho, Nour Kteily and J. M. Chen
December 1, 2017
How the Wrong Team Can End Up with Too Much Power in an Organization
Employee incentives that made sense at the time can lead to problematic power dynamics.
Jin Li, Niko Matouschek and Michael Powell
December 1, 2017
Video: Exploring the Psychology of Trust
“People are making judgements about trustworthiness within 100 milliseconds.”
Adam Waytz and Melissa Koenig
November 10, 2017
Take 5: How to Adapt to Changes in Your Industry
In many businesses, change is the only constant. Are you prepared?
Alvaro Sandroni, Maryam Kouchaki, Mark Achler, Thomas O'Toole and Dimitris Papanikolaou
November 2, 2017
Making Employees Compete for Rewards Can Motivate Them—or It Can Backfire
When employees care about each other, rewarding group performance may be the better strategy.
Pablo Hernandez-Lagos, Dylan Minor and Dana Sisak
November 2, 2017
Video: Two Leaders Explain How They Overcame Trust Deficits in Their Organizations
“A high trust culture is absolutely essential to deliver high performance.”
Douglas Conant and Tony Karman
October 2, 2017
Is It Too Hot to Help Out?
Why the thermostat may be the key to better customer service.
Liuba Belkin and Maryam Kouchaki
September 7, 2017
When Picking the Wrong Person for the Job Is the Right Move
Sometimes building credible relationships with your employees and suppliers is more important than finding the “perfect” fit.
Daniel Barron and Michael Powell
September 7, 2017
Take 5: How Power Dynamics Shape Our Behavior
Power—or the lack of it—impacts everything from snack choices to economic growth.
Derek D. Rucker, Loran Nordgren, Adam Waytz, Benjamin F. Jones and Brayden King
August 4, 2017
Video: How Trust Takes Us Out of Our Comfort Zone
The more trusting the relationship, the more you have to gain—or lose.
Kent Grayson and Eli J. Finkel
July 5, 2017
Four Strategies for Cultivating Strong Leaders Internally
A retired brigadier general explains how companies can prioritize talent development.
Bernard Banks
May 8, 2017
Sitting Near a High-Performer Can Make You Better at Your Job
“Spillover” from certain coworkers can boost our productivity—or jeopardize our employment.
Michael Housman and Dylan Minor
April 6, 2017
The Surprising Speed with Which We Become Polarized Online
Users isolate themselves in social media echo chambers, even when they start out looking at a variety of posts.
Alessandro Bessi, Fabiana Zollo, Michela Del Vicario, Michelangelo Puliga, Antonio Scala, Guido Caldarelli, Brian Uzzi and Walter Quattrociocchi
April 4, 2017
What Happens to Patient Care When There Are Not Enough Nurses?
The impact can be significant, especially in nursing homes.
Benjamin Friedrich and Martin B. Hackmann
March 6, 2017
Take 5: How Leaders Can Stamp Out Bad Behavior and Create a Culture of Integrity
Practical tips to reign in an unethical boss and encourage employees to do the right thing.
Maryam Kouchaki, Derek D. Rucker, J. Keith Murnighan, Paola Sapienza, Dylan Minor and Nicola Persico
Add Insight to your inbox.
The Insightful Leader
November 20, 2023 · 15:22 minutes
November 3, 2023 · 10:51 minutes
October 30, 2023 · 11:45 minutes