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Using the right reward system can incentivize car dealership employees and lead to stronger work performance.
Strategy

Finding the Right Performance Incentives to Motivate Employees

Some incentive schemes encourage hard work—others reward those who game the system.

Policy

Christine Lagarde on Income Inequality, Brexit, and the Power of M&Ms

A Q&A with the IMF managing director and Kellogg’s Sergio Rebelo.

Social Impact

When Companies Praise Good Behavior, They May Encourage the Exact Opposite

Why giving customers credit for altruistic purchases can backfire.

If you were trapped in a desert, resource scarcity would cause you to exercise willpower and become your best self to surviveIf you were trapped in a desert, resource scarcity would cause you to exercise willpower and become your best self to survive
Marketing

Concerns about Scarcity Make Us Want to Be Better People

When we think we have too little, we will spend more on self-improvement.

Data Analytics

How to Use Data Visualization to Improve Your Business

Understanding how our minds read visualizations can help answer your organization’s most important questions.

Organizations

Video: When Expectations Clash, Is the Problem Cultural?

You’ll do well to understand where others are coming from.

Careers

How to Nurture Your Superstar Employees

Focus on these three traits to help your top performers flourish—and stick around.

Banks dislike using movable assets as collateral
Finance & Accounting

Beefing Up Collateral Laws Could Encourage Banks to Lend

In many emerging economies, businesses without real estate struggle to access credit.

Data Analytics

Podcast: Think You Understand Why Ideas Go Viral? Big Data May Change Your Mind

From tweets to scientific discoveries, human behavior is surprisingly predictable.

Airline passengers have individualized flying experiences.
Marketing

Remaking Marketing Organizations for a Data-Driven World

A Q&A with United Airlines’ CMO on how to avoid becoming “an artifact of a prior era.”

Operations

How Offering a Ship-to-Store Option Comes at a Cost

It delights customers, but managing inventory becomes more complicated.

Careers

Don’t Wait to Be Asked: Lead

A roadmap for increasing your influence at work.

Leadership

Six Tools for Communicating Complex Ideas

Business leaders need to know how to make their information stick.

An H1-B Visa holder applies for a job
Policy

Does the H-1B Visa Program Hurt American Workers?

At least in one industry, these applicants appear to take jobs others do not want.

Video: It’s Okay to Be Vulnerable

From negotiations to PR crises, transparency may make you feel uncomfortable. But it can earn trust.

Leadership

How to Help Prevent the Powerful from Abusing Their Privilege

High expectations for ethical behavior can keep powerful people in line.

A boss decides which leadership style to use.
Leadership

How to Be a Good Boss: Start by Understanding Why You Want to Lead

Research explores the pros and cons of two distinct leadership styles.

Economics

Disposable Income Is Rising in Africa. What Happens Next?

A Q&A about growth trends in African markets.

Strategy

Video: Let Virtue Build Your Bottom Line

Trustworthiness pays off, especially in the midst of uncertainty.

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