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    A leader stands at a fork in the road, pointing towards one of the two paths.
    Leadership

    Podcast: Great Leaders Ask, “What Really Matters?”

    Former Fortune 500 CEO Harry Kraemer discusses how knowing and acting on your values can guide you through a crisis.

    a customer service representative ends a call.
    Organizations

    Podcast: Revenge of the Customer Service Rep

    Why employees sabotage customers, and what companies can do about it.

    Operations

    Podcast: How Do Those Valentine’s Day Roses End Up in Your Bouquet? It’s Complicated.

    Millions of blooms. Two continents. One day. And a very busy airport.

    Careers

    Podcast: Knock Your Next Business Presentation Out of the Park

    From eliminating surprises to setting up the room, the best presenters do a lot more than practice.

    Policy

    Podcast: How the Boston Marathon Bombing Created a Rorschach Test for Perceptions of Race

    And how a Kellogg professor found himself unexpectedly involved in the trial of Dzhokhar Tsarnaev.

    Entrepreneurship

    Podcast: Why It’s Crucial for Startups to Define Their Identity Early

    Plus, dispelling a pervasive myth about successful entrepreneurs.

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    A mentor puts capes on proteges.
    Podcast Careers

    Podcast: How to Be a Great Mentor

    Plus, some valuable career advice that applies to just about everyone.

    two employees engage in cross-cultural conflict with swords
    Podcast Careers

    Podcast: Our Most Popular Advice on Improving Relationships with Colleagues

    Coworkers can make us crazy. Here’s how to handle tough situations.

    An entrepreneur faces many routes for startup success.
    Podcast Social Impact

    Podcast: How You and Your Company Can Lend Expertise to a Nonprofit in Need

    Plus: Four questions to consider before becoming a social-impact entrepreneur.

    Marketing

    Podcast: How Music Can Change Our Mood

    A Broadway songwriter and a marketing professor discuss the connection between our favorite tunes and how they make us feel.

    Marketing

    Podcast: How Amazon’s Alexa Learns

    Plus, an algorithm that can identify new social-media hashtags as they emerge.

    Careers

    Podcast: Give Better Feedback

    An expert on marriage and a former executive offer advice on giving and receiving constructive criticism.

    Careers

    Podcast: How to Maintain Your Social and Professional Connections

    Plus, sending a regular “letter to the boss” can help you when you need it most.

    Podcast: Why Do So Many People Distrust the News?

    Plus, how to avoid being duped by fake news yourself.

    Marketing

    Podcast: Why Are Rankings and Listicles So Popular?

    From “Top 10 Beaches” to “Five Ways to Negotiate a Raise,” the psychology behind effective lists.

    Careers

    Podcast: How to Avoid Five Common Career Pitfalls

    Plus, a study shows an upside for companies that hire ex-offenders.

    Marketing

    Podcast: How to Steer Your Company Through a Twitter Firestorm

    Plus, engage your customers by establishing your company’s audio brand.

    Careers Organizations

    Podcast: How to Avoid Five Common Career Pitfalls

    Plus, a study shows an upside for companies that hire ex-offenders.

    Marketing

    Podcast: How to Steer Your Company Through a Twitter Firestorm

    Plus, engage your customers by establishing your company’s audio brand.

    Leadership

    Podcast: Start the New Year Motivated for Success

    Tips for achieving your personal and business goals.

    Innovation

    Podcast: Will Machines Ever Truly Understand Us?

    The relationship between humans and computers is deepening. What does the future hold?

    Innovation Social Impact

    Podcast: You Had Me at “Bleep Blorp”

    How humans and robots are learning to trust each other.

    Data Analytics Marketing

    Podcast: Think You Understand Why Ideas Go Viral? Big Data May Change Your Mind

    From tweets to scientific discoveries, human behavior is surprisingly predictable.

    Data Analytics Marketing

    Podcast: Did That Online Sneaker Ad Entice You to Buy? It’s Hard for Marketers to Tell.

    Many measurement techniques are flawed. Kellogg and Facebook researchers share what can be done.

    Leadership Strategy Careers

    Podcast: Tips for Managing Conflict at Work

    From cross-cultural conflict to annoying coworkers, there are ways to deftly diffuse tension on teams.

    Politics & Elections

    Podcast: Does What Candidates Say Matter?

    Understanding political rhetoric in this heated presidential race.

    Economics Operations Careers

    Podcast: What Happens When Employees Are Poached?

    How poaching benefits companies and industries, and how you can make yourself more poachable.

    Leadership

    Podcast: Executives, Put On Your Dancing Shoes

    How lessons from the arts can help you become a more effective leader.

    Entrepreneurship

    Growing a Company from Startup to Sale

    A three-part podcast details how Enjoy Life Foods thrives in a market it helped create.

    Leadership Operations Careers Economics

    Podcast: The Power of Persuasive Storytelling

    Stories hook your business audience and get them to take action.

    Leadership Organizations

    Podcast: How to Rid Your Company of Toxic Employees

    Tips for how to avoid hiring them, manage their improvement, or decide when to let them go.

    Leadership Careers

    Podcast: How to Handle a Bad Boss

    Insecure leaders can sabotage productivity.

    Data AnalyticsStrategy Marketing

    Making Data Work Harder for You

    A strategic approach to data analytics starts with asking the right questions.

    The Risks of a Good Reputation

    How reputation and trust function in commercial transactions and the sharing economy.

    Finance & Accounting

    Podcast: Steering Clear of Financial Crises

    Research into the causes of boom and bust cycles in real estate can guide investors.