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July 2, 2012

Buying Behaviors of Emerging Middle Classes

How new consumers in developing nations choose their brands.

May 2, 2012

Goes Together Like Guilt and Pleasure

Guilty pleasures may be the best kind.

April 2, 2012

Buy Bigger, Feel More Powerful

Compensating for powerlessness through purchases.

April 2, 2012

Answering Unasked Questions

Identifying bias in consumer surveys and compensating for it.

March 5, 2012

Steady As She Goes

Stable prices keep customers happy.

February 2, 2012

The Biggest Regret of All

Life begets regrets, but one looms larger than the others.

January 1, 2012

A Dieting Conundrum

Why dieters underestimate calorie counts of meals.

December 1, 2011

Selling with Selective Disclosure

Why salespeople reveal some—but not all—unflattering information.

November 1, 2011

Understanding the Emotion of Loss

The mental processes behind loss aversion.

October 1, 2011

When Memory Serves

Customers better remember low prices.

September 1, 2011

A Surprising Secret to Netflix’s Runaway Success

A little uncertainty can go a long way.

July 5, 2011

One, Two, Three Stats and More at the Old Ballgame

Identifying baseball’s best players and most reliable statistics

May 1, 2011

Consumers, Cars, and Common Sense

The role of gas prices in American automobile purchases

April 1, 2011

When Uncertainty Is a Sure Thing

Points and prizes can make for successful product promotion

April 1, 2011

A Widespread Stigma

Why are people with mental illness judged unfairly?

March 2, 2011

Talk to Your Doctor About…

How consumer drug ads affect prescribing practices

February 2, 2011

Do Anti-drinking Ads Work?

Guilt-inducing public service announcements can backfire

January 1, 2011

Increasing Revenue from Online Auctions

Buyer-seller interactions affect customer value in two-sided markets

December 1, 2010

From Web Visits to Firm Orders

Analyzing web visitor click data to streamline sales efforts

November 1, 2010

Real Men Don’t Eat Very Berry Cheesecake

Manly preferences take their toll

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