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two scientists communicate between Los Angeles and Kansas City using semaphore flags.
Organizations

Could Remote Work Hurt On-the-Job Learning?

We are more likely to learn from our collaborators when we are in close proximity to them, a new study finds.

Dermatologist and robot look at patient's head
Healthcare

What Happens When We Give Doctors an AI Assistant?

Machine-learning systems can improve physicians’ accuracy at diagnosing dermatological diseases. But even with AI assistance, physicians struggle to close the accuracy gap between light- and dark-skinned patients.

Gilded age bureaucrat holding items on his desk as train passes outside window
Economics

How the Railroad Laid the Tracks for Modern Government

Technologies that allowed federal officials to monitor workers from afar played a key role in the emergence of the bureaucratic state.

person preparing for a speech like a boxer in mirror with trainer
Leadership

Want to Connect with Your Audience? Stop Trying to Impress Them

Good ideas and technical expertise alone won’t cut it. An expert offers four tips on giving a great presentation.

person blowing whistle
Organizations

Are Whistleblowers Seen as Heroes or Snitches? It Depends.

Reporting workplace misconduct often requires choosing between morality and loyalty. New research explores how that trade-off is viewed by others.

Woman running away from social media posts that are attacking her
Social Impact

What’s Behind the Rush to Join an Internet Pile-on?

A new study investigates the reputational rewards of publicly condemning others before getting the whole story.

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Finance & Accounting

ESG Risks Can Lurk in Supply Chains, Too

Most companies know little of their suppliers’ ESG practices. But negative incidents can sway stock prices—and investors should take note.

Organizations

How Will AI Reshape Our World? It’s Really Up to Us.

We need to be proactive to ensure AI supports—rather than supplants—human priorities.

Organizations

4 Tips for Managing the Succession Challenge

Generational transitions can be bumpy for family firms. They can also be an opportunity to grow.

Economics

Why Are So Many Young Chinese Depressed?

It’s not just the economic slowdown. The country’s education system and social policies have created a disillusioned generation.

Social Impact

Community Revitalization Is Hard to Get Right. Here’s How It Can Succeed.

“The basic amenities people want are pretty universal, but every community has its own priorities and ideals.”

Finance & Accounting

Who Pays for All Those Generous Credit-Card Rewards?

A new study investigates where this “free” money is coming from—and why credit-card companies are so keen to dole it out.

Finance & Accounting

How Should Global Cities Manage an Influx of Wealthy Foreign Residents?

In an age of remote work, the trend will only continue. So how can governments take advantage of the benefits while mitigating the harms?

Marketing

Here’s a Cost-Effective Way to Tell If Your Digital Ads Are Working

Running even a small number of experiments can reveal a lot, a new study finds.

Organizations

Take 5: What Does It Take to Make a Small Business Work?

The challenges are big. So are the opportunities.

Latest Podcast Episodes

Podcast: Can Complexity Science Help Us Understand Organizations?

On this episode of The Insightful Leader: From climate change to neuroscience, this new approach is reshaping how we study complicated systems.

Podcast: The Complicated Promise of ESG

On this episode of The Insightful Leader: Are companies as socially responsible as they claim? And how much should investors care?

Podcast: How Should You Present Yourself at Work?

Be yourself! No, not like that. On this episode of The Insightful Leader, we help you navigate the competing advice about how much to share and hold back.

Podcast: Get Inside Your Customer’s Mind

On this episode of The Insightful Leader: how understanding consumer mindsets can help you make the sale.

Leader using AI for personalized marketing.
Innovation

Not Sure Where to Start with Your AI Strategy? Here Are 3 Steps

Companies across the economy are harnessing AI for a variety of functions in their businesses, with some further along in their strategies than others.

figure under streetlight
Strategy

Investing Over-the-Counter—and Under the Radar

In most markets, buyers and sellers benefit from soliciting many offers. New research shows why the opposite is true for OTC traders.

entrepreneur pitches to venture capitalists
Entrepreneurship

Preparing for an Investor Meeting? Here’s How to Position Your Startup

An entrepreneurship expert—and longtime investor—offers advice for making your company attractive, whether the market is hot or cold.

person shopping, looking at price tags
Marketing

A Better Way to Measure Customers’ Willingness to Pay

Determining what customers will spend on your product is one of marketing’s oldest challenges. But “current methods don’t consider context and competition the way they should.”

woman pushing a shopping cart
Marketing

5 Mindsets That Drive Consumer Behavior

“Fixed” and “growth” aren’t the only mindsets out there. A Kellogg marketing professor explains the surprising ways that our mental states can influence what we buy.

Office furniture shaped into a frowning face
Finance & Accounting

How Much Do Job Vacancies Hurt a Company’s Bottom Line?

Quite a bit, a new study shows—and large organizations aren’t immune to the toll on both sales and profits.

smaller company offering yoga classes next to a larger company where people work at computers
Organizations

Yoga Classes? On-Site Childcare? Firms Just Outside the Fortune 500 Work Hard to Attract Talent.

To compete with their prestigious peers, these organizations invest more in employees, research shows.

woman crossing rope bridge
Economics

The Long Tail of China’s Zero-COVID Policy

As the costs of China’s pandemic experience are tallied, younger generations are confronting a disconcerting new reality.

Editor’s Picks

person with money deciding which box to put it in.
Social Impact

Take 5: The Psychology of Charitable Giving

What makes us give? Research reveals the surprising factors that shape our generosity.

man in room surrounded by dog posters and ephemera, petting a cat, being scolded by another person for their hypocrisy.
Marketing

The Surprising Role of … Surprise … in Hypocrisy

What makes a choice seem hypocritical? New research finds that unexpectedness is an important factor.

business leader juggling pins
Marketing

3 Priorities for Today’s Marketing Leaders

A roundtable of experts weighs in on trends and challenges in a time of radical industry shifts.

cryptocurrency tokens on a table
Finance & Accounting

Crypto Had a Brutal Year. What Comes Next?

“There’s definitely more caution now, which might not be a bad thing.”

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Social Impact

The Big Trade-off at the Heart of Generative AI

Tools like ChatGPT can improve efficiency at the individual level—but could lead to large societal problems.

Finance & Accounting

When Your Savings Account Is Also a Lottery Ticket

Prize-linked savings accounts can be more enticing to customers than interest rates—and banks like them, too.

Finance & Accounting

In a Warming U.S., Smaller Manufacturers Are Feeling the Heat

Smaller firms struggle in the face of temperature shocks, while larger ones are less affected—a trend that is driving industry consolidation.

Organizations

How Have Social Stereotypes Changed over the Last Century?

The words people associate with different social groups have shifted, but the underlying beliefs may be more stubborn.

Strategy

Why Younger Workers Just Can’t Get Ahead

In wealthy countries, the wage gap between older and younger workers is growing. A crowded promotion pathway could be to blame.

Leadership

5 Steps to a Complete Meeting Overhaul

Sick of PowerPoints and rehashing the past? Here’s how to make meetings future-focused and engaging.

Healthcare

Can We Build a Better Prescription Drug Market?

Medicare will soon be able to negotiate directly with drug makers. But one economist explains why “the goal should be to increase value, not just lower prices.”

Policy

Big Tech Takes the Stand

Google may look like a monopoly, but is its power actually hurting consumers? A legal expert weighs in.

Politics & Elections

How the Electoral College May Curb Election Fraud

This distinctive aspect of American democracy has come under increased scrutiny. But the very quality that most vexes its critics comes with an underrecognized upside.

Economics

Is Chinese Youth Unemployment as Bad as It Looks?

China’s exceptional growth in recent decades has influenced the education and career choices of young people and their families. But now that high-skilled jobs are drying up and recent graduates are struggling to find work, there is a growing mismatch between expectations and new realities.

Finance & Accounting

The Enduring Power of Bond Ratings

In 1909, John Moody handed out his first As, Bs and Cs. The market would never be the same.

Finance & Accounting

How Your Personality Shapes Your Portfolio

Extroversion. Openness. Neuroticism. It turns out individual traits have a meaningful impact on our investment decisions.

Finance & Accounting

Who Pays for All Those Generous Credit-Card Rewards?

A new study investigates where this “free” money is coming from—and why credit-card companies are so keen to dole it out.

Finance & Accounting

How Should Global Cities Manage an Influx of Wealthy Foreign Residents?

In an age of remote work, the trend will only continue. So how can governments take advantage of the benefits while mitigating the harms?

Organizations

Take 5: What Does It Take to Make a Small Business Work?

The challenges are big. So are the opportunities.

Podcast: Get Inside Your Customer’s Mind

On this episode of The Insightful Leader: how understanding consumer mindsets can help you make the sale.

Innovation

Not Sure Where to Start with Your AI Strategy? Here Are 3 Steps

Companies across the economy are harnessing AI for a variety of functions in their businesses, with some further along in their strategies than others.

Strategy

Investing Over-the-Counter—and Under the Radar

In most markets, buyers and sellers benefit from soliciting many offers. New research shows why the opposite is true for OTC traders.

Entrepreneurship

Preparing for an Investor Meeting? Here’s How to Position Your Startup

An entrepreneurship expert—and longtime investor—offers advice for making your company attractive, whether the market is hot or cold.

Marketing

A Better Way to Measure Customers’ Willingness to Pay

Determining what customers will spend on your product is one of marketing’s oldest challenges. But “current methods don’t consider context and competition the way they should.”

Marketing

5 Mindsets That Drive Consumer Behavior

“Fixed” and “growth” aren’t the only mindsets out there. A Kellogg marketing professor explains the surprising ways that our mental states can influence what we buy.

Finance & Accounting

How Much Do Job Vacancies Hurt a Company’s Bottom Line?

Quite a bit, a new study shows—and large organizations aren’t immune to the toll on both sales and profits.

Organizations

Yoga Classes? On-Site Childcare? Firms Just Outside the Fortune 500 Work Hard to Attract Talent.

To compete with their prestigious peers, these organizations invest more in employees, research shows.

Economics

The Long Tail of China’s Zero-COVID Policy

As the costs of China’s pandemic experience are tallied, younger generations are confronting a disconcerting new reality.

Social Impact

Take 5: The Psychology of Charitable Giving

What makes us give? Research reveals the surprising factors that shape our generosity.

Podcast: Using AI Comes with a Trade-off. Now Multiply That by 8 Billion.

On this episode of The Insightful Leader podcast: what happens when everyone uses the same generative AI tools?

Marketing

The Surprising Role of … Surprise … in Hypocrisy

What makes a choice seem hypocritical? New research finds that unexpectedness is an important factor.

Marketing

3 Priorities for Today’s Marketing Leaders

A roundtable of experts weighs in on trends and challenges in a time of radical industry shifts.

Podcast: Avoiding the Likability Trap at Work

Plus: insecure employees and a flagging culture. On this episode of The Insightful Leader’s “Ask Insight,” more from our conversation with Professor Harry Kraemer.

Finance & Accounting

Crypto Had a Brutal Year. What Comes Next?

“There’s definitely more caution now, which might not be a bad thing.”

Social Impact

The Big Trade-off at the Heart of Generative AI

Tools like ChatGPT can improve efficiency at the individual level—but could lead to large societal problems.

Finance & Accounting

When Your Savings Account Is Also a Lottery Ticket

Prize-linked savings accounts can be more enticing to customers than interest rates—and banks like them, too.

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