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February 3, 2020
How to Design Financial Incentives in Professions That Are Highly Territorial
A study of doctors shows that the best incentive schemes harness a desire to expand and protect professional turf.
Jillian Chown
February 3, 2020
How B2B Companies Can Up Their Customer Experience Game
Most companies focus on their own sales targets. They should be focusing on their clients’.
Nicholas Caffentzis
February 3, 2020
Why Companies Shouldn’t Necessarily Fear Higher Employee Turnover
In private equity, team stability has long been prized. But new research shows that higher turnover leads to better performance.
Francesca Cornelli, Elena Simintzi and Vikrant Vig
February 3, 2020
Do Manager Training Programs Boost Companies’ Productivity?
The answer has been surprisingly elusive. A new study tackles the question, and highlights the outsized value of HR training.
Nicola Bianchi and Michela Giorcelli
January 6, 2020
5 Tips for Pitching Your Startup to Investors
“Make your first 30 seconds count,” and other advice from a seasoned venture capitalist.
Carter Cast
January 3, 2020
Take 5: How to Start Off Strong
Tips for plotting your first move, whether you’re negotiating a deal, paying off debt, or starting your workday.
Carter Cast, Blakeley B. McShane, Thomas Lys, Leigh Thompson and Rima Touré-Tillery
January 3, 2020
The Psychology Behind Conflict—and When It Can Be Harnessed for Good
A conversation about the role conflict plays in organizations and communities.
Brian Uzzi, Nour Kteily and Cynthia S. Wang
January 2, 2020
Your Work Friends and Enemies Are Affecting Your Performance
A look at social triangles among day traders shows that profits increased under certain combinations of friend and foe.
Omid Askarisichani, Jacqueline Ng Lane, Francesco Bullo, Noah E. Friedkin, Ambuj K. Singh and Brian Uzzi
January 2, 2020
Do Doctors Who Supervise Residents Spend Less Time with Patients?
Data from two ERs suggest that patients at teaching hospitals aren’t losing out on face time with senior physicians.
Ernest Wang, Yue Yin, Itai Gurvich, Morris Kharasch, Clifford Rice, Jared Novack, Christine Babcock, James Ahn, Steven Bowman and Jan A. Van Mieghem
January 2, 2020
Predicting Exchange Rates Is Hard. Could Dusting Off an Old Technique Help?
Investors take note: the “real exchange rate” may be a more accurate long-term forecaster than economists thought.
Martin Eichenbaum, Benjamin Johannsen and Sergio Rebelo
January 2, 2020
How a Cash Crunch in India Led to the Widespread Adoption of E-Pay Technology
The rapid spread of a fintech app offers lessons for companies and policymakers.
Nicolas Crouzet, Apoorv Gupta and Filippo Mezzanotti
January 2, 2020
How a Change to Food Inspectors’ Schedules Can Make Our Food Safer
Yes, they try to be objective. But seemingly small quirks in their schedules can affect their judgment.
Maria Ibanez and Michael W. Toffel
December 9, 2019
How One Colorado Tech Firm Is Helping to Shape the Cannabis Industry
The key has been serving growers and retailers—as well as regulators.
Nicola Persico and Jessica Billingsley
December 6, 2019
Take 5: How to Be a Savvy Holiday Shopper
Kellogg researchers explain the psychology of consumer decision-making.
Achal Bassamboo, Ulf Bockenholt, Alexander Chernev, Ata Jami, Michal Maimaran, Blakeley B. McShane and Yuval Salant
December 4, 2019
Podcast: How You Should Divvy Up Work between People and Machines
On this episode of The Insightful Leader: strategies for building a happier, more productive workplace.
Adam Waytz
December 2, 2019
How Companies Can Mine Online Reviews for Product-Development Gold
The right techniques can uncover valuable insights in user-generated content.
Artem Timoshenko
December 2, 2019
Two Ways the Economy Could Have Recovered Faster after the Great Recession
Doubling down on these monetary policies could help combat future financial crises.
Janice C. Eberly, James Stock and Jonathan Wright
December 2, 2019
A Simple Way to Make Your Customers More Satisfied with Their Deliveries
Hint: It comes down to when you send status updates.
Robert L. Bray
December 2, 2019
Why Your Next Brainstorm Should Begin with an Embarrassing Story
This counterintuitive exercise can spark creativity.
Elizabeth Wilson, Leigh Thompson and Brian Lucas
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The Insightful Leader
May 21, 2026 · 32:33 minutes
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