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Using the right reward system can incentivize car dealership employees and lead to stronger work performance.
October 10, 2016

Finding the Right Performance Incentives to Motivate Employees

Some incentive schemes encourage hard work—others reward those who game the system.

October 10, 2016

Christine Lagarde on Income Inequality, Brexit, and the Power of M&Ms

A Q&A with the IMF managing director and Kellogg’s Sergio Rebelo.

Praising customers for eco-friendly purchases can backfire and lead to undesirable behavior such as littering.
October 10, 2016

When Companies Praise Good Behavior, They May Encourage the Exact Opposite

Why giving customers credit for altruistic purchases can backfire.

If you were trapped in a desert, resource scarcity would cause you to exercise willpower and become your best self to surviveIf you were trapped in a desert, resource scarcity would cause you to exercise willpower and become your best self to survive
October 6, 2016

Concerns about Scarcity Make Us Want to Be Better People

When we think we have too little, we will spend more on self-improvement.

A scientist interprets visual content through a telescope and sees data visualizations in the stars.
October 5, 2016

How to Use Data Visualization to Improve Your Business

Understanding how our minds read visualizations can help answer your organization’s most important questions.

A world map made from quote bubbles.
October 4, 2016

Video: When Expectations Clash, Is the Problem Cultural?

You’ll do well to understand where others are coming from.

Banks dislike using movable assets as collateral
October 3, 2016

Beefing Up Collateral Laws Could Encourage Banks to Lend

In many emerging economies, businesses without real estate struggle to access credit.

Airline passengers have individualized flying experiences.
September 13, 2016

Remaking Marketing Organizations for a Data-Driven World

A Q&A with United Airlines’ CMO on how to avoid becoming “an artifact of a prior era.”

A ship-to-store program pleases a customer but makes inventory tricky.
September 9, 2016

How Offering a Ship-to-Store Option Comes at a Cost

It delights customers, but managing inventory becomes more complicated.

A business leader communicates complex ideas to a circle of employees.
September 7, 2016

Six Tools for Communicating Complex Ideas

Business leaders need to know how to make their information stick.

A boss decides which leadership style to use.
September 6, 2016

How to Be a Good Boss: Start by Understanding Why You Want to Lead

Research explores the pros and cons of two distinct leadership styles.

Soldiers taking the blame create a culture of responsibility
August 3, 2016

What Does It Take to Foster a “Culture of Responsibility” like the U.S. Army’s?

An inside look at why soldiers line up to take the blame.

Building trust is a key way to grow your business.
August 2, 2016

Video: Let Virtue Build Your Bottom Line

Trustworthiness pays off, especially in the midst of uncertainty.

Political capital is not constrained by an org chart.
August 2, 2016

4 Tips to Gain Influence in Your Organization

You have more power than you think—here’s how to harness it.

A person weighs conveying messages of competence versus warmth.
August 1, 2016

Understanding Power Dynamics Will Make You More Persuasive

How powerful you feel affects the messages you convey—and the ones you want to hear.

The free riding problem is demonstrated by a construction worker slacking off.
August 1, 2016

A Clever Strategy to Combat Free Riding

In any collaboration, the temptation to slack off is strong.

Successful innovations can sometimes be a hard sell.
August 1, 2016

Companies Brag about Being Innovative. Should They?

Certain circumstances make customers wary of innovative brands.

A businessman with unethical amnesia stomps through a city.
August 1, 2016

We Remember Our Coworkers’ Misdeeds, but What about Our Own?

“Unethical amnesia” helps preserve our positive self-image.

A brokerage with political connections trades on insider information.
August 1, 2016

How Much Do Brokerage Firms Benefit from Political Connections?

Politicians can’t trade on insider information—but the firms they talk to can.

Neuroscience reveals how to make fear appeals more effective.
July 7, 2016

Can Neuroscience Make Your Message Stickier?

A cutting edge technique pinpoints how our brains react to fear appeals in marketing.

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The Insightful Leader

December 12, 2024  ·  11:15 minutes
December 12, 2024  ·  10:59 minutes
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