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An employee is motivated by a performance incentive.

November 2, 2016

Do Performance Incentives Make Us Greedy?

Name: Kellogg School of Management
Price range: $

How we are rewarded shifts our values in surprising ways.

Julia D. Hur and Loran Nordgren

Using the right reward system can incentivize car dealership employees and lead to stronger work performance.

October 10, 2016

Finding the Right Performance Incentives to Motivate Employees

Some incentive schemes encourage hard work—others reward those who game the system.

Daniel Barron, George Georgiadis and Jeroen Swinkels

October 10, 2016

Christine Lagarde on Income Inequality, Brexit, and the Power of M&Ms

A Q&A with the IMF managing director and Kellogg’s Sergio Rebelo.

Christine Lagarde and Sergio Rebelo

Praising customers for eco-friendly purchases can backfire and lead to undesirable behavior such as littering.

October 10, 2016

When Companies Praise Good Behavior, They May Encourage the Exact Opposite

Why giving customers credit for altruistic purchases can backfire.

Maryam Kouchaki and Ata Jami

If you were trapped in a desert, resource scarcity would cause you to exercise willpower and become your best self to surviveIf you were trapped in a desert, resource scarcity would cause you to exercise willpower and become your best self to survive

October 6, 2016

Concerns about Scarcity Make Us Want to Be Better People

When we think we have too little, we will spend more on self-improvement.

Kelly Goldsmith, Ali Tezer and Caroline Roux

A scientist interprets visual content through a telescope and sees data visualizations in the stars.

October 5, 2016

How to Use Data Visualization to Improve Your Business

Understanding how our minds read visualizations can help answer your organization’s most important questions.

Steven Franconeri and Joel K. Shapiro

October 4, 2016

Video: When Expectations Clash, Is the Problem Cultural?

You’ll do well to understand where others are coming from.

Jeanne M. Brett and Sanford Goldberg

Banks dislike using movable assets as collateral

October 3, 2016

Beefing Up Collateral Laws Could Encourage Banks to Lend

In many emerging economies, businesses without real estate struggle to access credit.

Charles W. Calomiris, Mauricio Larrain, José Maria Liberti and Jason Sturgess

Airline passengers have individualized flying experiences.

September 13, 2016

Remaking Marketing Organizations for a Data-Driven World

A Q&A with United Airlines’ CMO on how to avoid becoming “an artifact of a prior era.”

Thomas O'Toole and Eric Leininger

A ship-to-store program pleases a customer but makes inventory tricky.

September 9, 2016

How Offering a Ship-to-Store Option Comes at a Cost

It delights customers, but managing inventory becomes more complicated.

Santiago Gallino, Antonio Moreno-Garcia and Ioannis Stamatopoulos

A business leader communicates complex ideas to a circle of employees.

September 7, 2016

Six Tools for Communicating Complex Ideas

Business leaders need to know how to make their information stick.

Mitchell A. Petersen

A boss decides which leadership style to use.

September 6, 2016

How to Be a Good Boss: Start by Understanding Why You Want to Lead

Research explores the pros and cons of two distinct leadership styles.

Jon Maner and Charleen R. Case

Soldiers taking the blame create a culture of responsibility

August 3, 2016

What Does It Take to Foster a “Culture of Responsibility” like the U.S. Army’s?

An inside look at why soldiers line up to take the blame.

Edward (Ned) Smith and Col. Brian Halloran

Building trust is a key way to grow your business.

August 2, 2016

Video: Let Virtue Build Your Bottom Line

Trustworthiness pays off, especially in the midst of uncertainty.

Niko Matouschek and Grover Wray

Political capital is not constrained by an org chart.

August 2, 2016

4 Tips to Gain Influence in Your Organization