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December 1, 2023

5 Mindsets That Drive Consumer Behavior

“Fixed” and “growth” aren’t the only mindsets out there. A Kellogg marketing professor explains the surprising ways that our mental states can influence what we buy.

December 1, 2023

A Better Way to Measure Customers’ Willingness to Pay

Determining what customers will spend on your product is one of marketing’s oldest challenges. But “current methods don’t consider context and competition the way they should.”

November 22, 2023

Take 5: The Psychology of Charitable Giving

What makes us give? Research reveals the surprising factors that shape our generosity.

November 14, 2023

The Surprising Role of … Surprise … in Hypocrisy

What makes a choice seem hypocritical? New research finds that unexpectedness is an important factor.

November 7, 2023

3 Priorities for Today’s Marketing Leaders

A roundtable of experts weighs in on trends and challenges in a time of radical industry shifts.

August 1, 2023

As Data Privacy Improves, Small Advertisers Could Get Squeezed

Lauded as a win for consumers, new protections could have unintended consequences. “There’s no privacy ‘free lunch’ here.”

August 1, 2023

How Data Tracking Is Changing—and What That Means for You

Tech companies are phasing out cookies. Will consumers finally see meaningful privacy protections?

June 1, 2023

Yes, You Should Hit “Share” when You Make a Charitable Donation

Nobody wants to come across as bragging, but when donors stay mum, charities miss out. New research offers a strategy to embolden givers.

April 5, 2023

To Better Understand Your Customers, Think Like a “Consumer Anthropologist”

Engaging consumers in their natural habitat helps you glean insights that would never be visible in a spreadsheet.

April 1, 2023

Why Are Products Marketed to Women Sometimes More Expensive?

A new study upends popular assumptions about the “pink tax.”

April 1, 2023

We Prefer Authentic Products. But What Conveys “Authenticity”?

Invoking a company’s history can help—and research points to a new way of doing this.

March 8, 2023

Marketers, Don’t Be Too Hasty to Act on Data

Don’t like the trends you’re seeing? It’s tempting to take immediate action. Instead, consider a hypothesis-driven approach to solving your problems.

February 23, 2023

Take 5: How Fear Influences Our Decisions

Our anxieties about the future can have surprising implications for our health, our family lives, and our careers.

February 6, 2023

If Your Favorite App Disappeared, How Would You Spend That Time?

Knowing whether users migrate to other apps or simply cut back on screen time is critical for understanding competition in the “attention economy.”

February 1, 2023

Got a Niche Product to Sell? Augmented Reality Might Help.

Letting customers “try out” products virtually can give customers the confidence to take the plunge.

January 1, 2023

How Much Do Boycotts Affect a Company’s Bottom Line?

There’s often an opposing camp pushing for a “buycott” to support the company. New research shows which group has more sway.

December 1, 2022

How Offering a Product for Free Can Backfire

It seems counterintuitive, but there are times customers would rather pay a small amount than get something for free.

November 9, 2022

Take 5: The Surprising Ways Emotions Shape Consumer Behavior

Companies, take note—emotions like anger, fear, and anticipation can impact what ends up in consumers’ shopping carts.

November 1, 2022

How Experts Make Complex Decisions

By studying 200 million chess moves, researchers shed light on what gives players an advantage—and what trips them up.

October 25, 2022

Starbucks's Odyssey into NFTs Desperately Needs Guidance

Starbucks is entering the metaverse. Is this the best way to do it?

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