![A waiter serves a gallon of milk.](/imager/clientcontent/92262/maimaran_final_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/92262/maimaran_final_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/92262/maimaran_final_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Marketing
如何设计极致的客户体验
全球各地的Zappos正在重新定义“期望”。无论你在哪个行业,你都需要跟上潮流。
Researchers: Michal Maimaran and John Schroeder
marzo 5, 2018
![CSR contracting works](/imager/clientcontent/81835/CSR-garden_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/81835/CSR-garden_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/81835/CSR-garden_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Social Impact
奖励首席执行官的企业社会责任表现对社会有益,对公司也有利
企业社会责任合同制鼓励高管们牺牲短期利益以获得长期收益。
Researchers: Dylan Minor, Bryan Hong and Caroline Flammer
febrero 5, 2018
![A financier moves a block into a blockchain.](/imager/clientcontent/72542/Blockchain_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/72542/Blockchain_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/72542/Blockchain_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Finance
区块链(Blockchain)技术如何能够彻底改变全球金融
比特币(Bitcoin)等加密货币所用的技术已开始崭露头角。
Researchers: Robert McDonald, Caitlin Long and Peter Cherecwich
enero 3, 2018
![A robot fills out a tax form.](/imager/clientcontent/59377/robottax_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/59377/robottax_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/59377/robottax_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Policy
“机器人税”如何能够缩小收入不平等
这项税也可能成为改善整体经济方案的一部分。
Researchers: João Guerreiro, Sergio Rebelo and Pedro Teles
diciembre 1, 2017
![Workplace entitlement demonstrated by an opera diva.](/imager/clientcontent/7897/creativity_final2_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/7897/creativity_final2_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/7897/creativity_final2_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Innovation
5个要点速览:如何让员工变得更有创造力
创造力是推动公司发展的强大引擎。培养创造力,但不要让办公室天后主导全局。
Researchers: Maryam Kouchaki, Leigh Thompson, William Ocasio, Edward (Ned) Smith and Loran Nordgren
agosto 3, 2017
![Social media echo chambers form surprisingly fast.](/imager/clientcontent/35170/echo-chamber_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/35170/echo-chamber_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/35170/echo-chamber_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Organizations
我们在网上的极化速度快的惊人
即使用户一开始只是阅读各类观点的帖子,他们还是将自己隔离在社交媒体的回音室里
Researchers: Alessandro Bessi, Fabiana Zollo, Michela Del Vicario, Michelangelo Puliga, Antonio Scala, Guido Caldarelli, Brian Uzzi and Walter Quattrociocchi
abril 6, 2017
![Women supporting other women into the c-suite](/imager/clientcontent/35029/Pivot-Points2_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/35029/Pivot-Points2_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/35029/Pivot-Points2_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Leadership
要让更多女性进入最高层(C-Suite),必须先将她们留在人才管道
Sally Blount院长讲述如何支持女性渡过职业生涯中的三个“关键点”。
Researchers: Sally Blount
marzo 10, 2017
![People take a photo to post as user-generated-content.](/imager/clientcontent/34257/Calder_UGC_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/34257/Calder_UGC_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/34257/Calder_UGC_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Marketing
人们在推特上讨论你的产品。这样会增加销售吗?
征求用户生成内容可能是提高客户参与度的绝佳方式。
Researchers: Edward Malthouse, Bobby J. Calder, Su Jung Kim and Mark Vandenbosch
diciembre 2, 2016
![Employees use a conference room as a boxing ring.](/imager/clientcontent/15885/ThompsonRing_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/15885/ThompsonRing_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/15885/ThompsonRing_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Leadership
领导者可用于解决有碍团队进步的“人事问题”的三种方式
会议室有时应该是一个拳击擂台,有时则是篝火大会。
Researchers: Leigh Thompson and Tanya Menon
noviembre 2, 2016
![Neuroscience reveals how to make fear appeals more effective.](/imager/clientcontent/7783/Unknown_1_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/7783/Unknown_1_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/7783/Unknown_1_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
Marketing
神经科学
项尖端技术准确地指出人脑对恐惧的反应如何成为营销利器。
Researchers: Moran Cerf, Eric Greenleaf, Tom Meyvis and Vicki G. Morwitz
julio 7, 2016
![People's views on inequality depend on whether they support social hierarchies.](/imager/clientcontent/7954/hierarchies_final_24b460fa1ebea811277db04848c0c9ae.jpg 300w, /imager/clientcontent/7954/hierarchies_final_827c6770ff3212869f8cd62919d4ad9e.jpg 150w, /imager/clientcontent/7954/hierarchies_final_d790d93e6f5615a6551c6dd7531f3901.jpg 25w)
为什么你看到
您认为的种族歧视或阶级歧视程度可能取决于您对社会等级的赞同程度。
Researchers: Nour Kteily, Jennifer Sheehy-Skeffington and Arnold K. Ho
junio 7, 2016