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credit card putting pressure on a small business
January 1, 2024

Who Pays for All Those Generous Credit-Card Rewards?

A new study investigates where this “free” money is coming from—and why credit-card companies are so keen to dole it out.

apartment building with national flags displayed
January 1, 2024

How Should Global Cities Manage an Influx of Wealthy Foreign Residents?

In an age of remote work, the trend will only continue. So how can governments take advantage of the benefits while mitigating the harms?

December 21, 2023

Podcast: Get Inside Your Customer’s Mind

On this episode of The Insightful Leader: how understanding consumer mindsets can help you make the sale.

Businessman leaps up steps.
December 21, 2023

Take 5: What Does It Take to Make a Small Business Work?

The challenges are big. So are the opportunities.

computer screen with scale measuring advertisement effectiveness
January 1, 2024

Here’s a Cost-Effective Way to Tell If Your Digital Ads Are Working

Running even a small number of experiments can reveal a lot, a new study finds.

people walking through a lively urban shopping district
January 2, 2024

Community Revitalization Is Hard to Get Right. Here’s How It Can Succeed.

“The basic amenities people want are pretty universal, but every community has its own priorities and ideals.”

Man sitting thinking
January 4, 2024

Why Are So Many Young Chinese Depressed?

It’s not just the economic slowdown. The country’s education system and social policies have created a disillusioned generation.

Business leaders pass a baton in a relay race
January 11, 2024

4 Tips for Managing the Succession Challenge

Generational transitions can be bumpy for family firms. They can also be an opportunity to grow.

January 17, 2024

Podcast: How Should You Present Yourself at Work?

Be yourself! No, not like that. On this episode of The Insightful Leader, we help you navigate the competing advice about how much to share and hold back.

January 17, 2024

How Will AI Reshape Our World? It’s Really Up to Us.

We need to be proactive to ensure AI supports—rather than supplants—human priorities.

shipping container leaking green fluid
January 23, 2024

ESG Risks Can Lurk in Supply Chains, Too

Most companies know little of their suppliers’ ESG practices. But negative incidents can sway stock prices—and investors should take note.

Woman running away from social media posts that are attacking her
January 30, 2024

What’s Behind the Rush to Join an Internet Pile-on?

A new study investigates the reputational rewards of publicly condemning others before getting the whole story.

person blowing whistle
February 1, 2024

Are Whistleblowers Seen as Heroes or Snitches? It Depends.

Reporting workplace misconduct often requires choosing between morality and loyalty. New research explores how that trade-off is viewed by others.

person preparing for a speech like a boxer in mirror with trainer
February 1, 2024

Want to Connect with Your Audience? Stop Trying to Impress Them

Good ideas and technical expertise alone won’t cut it. An expert offers four tips on giving a great presentation.

two scientists communicate between Los Angeles and Kansas City using semaphore flags.
February 2, 2024

Could Remote Work Hurt On-the-Job Learning?

We are more likely to learn from our collaborators when we are in close proximity to them, a new study finds.

Gilded age bureaucrat holding items on his desk as train passes outside window
February 1, 2024

How the Railroad Laid the Tracks for Modern Government

Technologies that allowed federal officials to monitor workers from afar played a key role in the emergence of the bureaucratic state.

February 5, 2024

Podcast: The Complicated Promise of ESG

On this episode of The Insightful Leader: Are companies as socially responsible as they claim? And how much should investors care?

Dermatologist and robot look at patient's head
February 5, 2024

What Happens When We Give Doctors an AI Assistant?

Machine-learning systems can improve physicians’ accuracy at diagnosing dermatological diseases. But even with AI assistance, physicians struggle to close the accuracy gap between light- and dark-skinned patients.

February 12, 2024

Organizations Are Complex. Complexity Science Can Help Us Understand Them.

You can’t study the behavior of a flock by looking at individual birds. It’s time to bring that holistic approach to the social sciences, too.

February 20, 2024

Podcast: Can Complexity Science Help Us Understand Organizations?

On this episode of The Insightful Leader: From climate change to neuroscience, this new approach is reshaping how we study complicated systems.

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